Practice Lead
2 months ago
Designation- Practice Lead - Digital Learning
Department- Human Resources
Level- 5- I/ II
Location- Bengaluru
Role Type- Full-time
The Digital Learning Practice Lead will work collaboratively with a talented cross-functional team to create and manage a best-in-class digital learning experience / LXP. This role will develop & establish, ground-up, the Digital Learning Experience portfolio of Syngene.
The ideal candidate thrives in an agile environment and has a passion for developing modern digital learning experiences for a diverse global workforce.
The purpose of this role is to:
- Build an industry-leading digital learning technology portfolio.
- Lead product delivery and manage portfolio performance.
- Plan portfolio enhancements, optimize platforms and manage lifecycle(s).
- Integrate machine learning, gamification, translation, collaboration, and just-in-time capabilities.
Principal Accountabilities:
- Build an industry-leading digital learning technology ecosystem.
- Assess current learner experience capabilities and build portfolio roadmap.
- Develop a strong understanding of the portfolio technical architecture, its capabilities, and constraints.
- Oversee solution design activities and support the translation of the solution design to actionable work for development teams.
- Lead product delivery and manage portfolio performance.
- Work with cross-functional teams to build and deliver new learning capabilities.
- Uncover, understand, and synthesize learner experience analytics and translate into requirements.
- Improve agile processes between Learning and Development and IT.
- Build portfolio analytics capability, monitor, and draw insights for an improved learner experience.
- Accountable for estimation, agile development, testing and launch of new features or products within the portfolio.
- Work with engineering teams and vendor(s) to ensure adherence to product release schedules and the overall roadmap.
- Interface with learners, stakeholders, HR, and IT to capture requirements, status, assess risks and identify continuous improvement opportunities.
- Plan portfolio enhancements, optimize platforms and manage lifecycle(s).
- Develop and maintain product roadmaps integrating successful experiments and pilots into portfolio.
- Develop business cases to drive strategic enhancements.
- Oversee the coordination of external platform vendors, define and manage statements of work, and ensure selected vendors are onboarded and consistently driving outcomes.
- Manage portfolio performance and continuous improvement.
Qualifications & Bachelor's degree.
- A minimum of 12+ years of experience building, launching, and managing modern worldwide digital learning applications
- 3 years' experience with Agile, Design Thinking and Lean Start-up practices.
- Strong understanding of key global trends in Digital Learning practices, methods, and technologies
- Strong Product Management and Project Management experience
- Experience in application, data, and infrastructure architecture disciplines.
- Practical understanding of front-end development, building integrations with third party systems, database structure design, and scalability issues
- Complex thinking, analysis and decision-making skills, advanced problem-solving skills
- Predicts and mitigates problems early on.
- Track record of project delivery across various business functions.
- Outstanding capability to identify and apply design-thinking methodologies to shape opportunities.
- Demonstrated ability to build strong networks & stakeholder management to meet shared objectives and to deliver learner-centric experiences.
- Is resilient and adaptable in ambiguous situations.
- Proven ability to think strategically and to translate strategic directives into tactical initiatives.
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