Codvo.ai - Salesforce Lead - Sales/Service Cloud

2 weeks ago

Pune, India Codvo.ai Full time

Salesforce Lead (8+ Years Experience)

Location : India (Remote)

Job Type : Full-time

Experience : 8+ years

Company Overview :

At Codvo, software and people transformations go hand-in-hand.

We are a global empathy-led technology services company.

Product innovation and mature software engineering are part of our core DNA.

Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day.

We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results.

Role Overview :

As a Salesforce Development Lead, you will own the delivery and technical execution of complex Salesforce implementations, focusing on Sales Cloud, Service Cloud, and CRM automation.

This role includes hands-on development, team mentorship, and solution architecture in collaboration with stakeholders and architects.

Key Responsibilities :

- Lead technical delivery of Salesforce projects across Sales Cloud, Service Cloud, and optionally Marketing Cloud.

- Architect and oversee implementation of sales automation, lead-to-cash processes, and omnichannel service solutions.

- Guide cross-cloud data modeling and unified customer experience.

- Implement scalable integrations with ERP, marketing platforms, and external CRM tools.

- Perform code reviews, enforce best practices, and mentor junior developers.

- Collaborate with business teams to align technical solutions with sales, service, and marketing goals.

- Drive efforts in analytics, dashboards, and data governance strategies.

Required Skills & Experience :

- 8+ years Salesforce development and leadership experience.

- Deep understanding of lead management, opportunity pipelines, territory management, and CPQ.

- 3+ years experience with Sales Cloud; 2+ years with Service Cloud and OmniChannel.

- CRM process design experience including customer segmentation and journey mapping.

- Solid hands-on experience with Apex, LWC, integration architecture.

Certifications Required : Platform Developer I, Sales Cloud Consultant or Service Cloud Consultant.

Preferred :

- Multi-cloud integration experience (Sales, Service, Marketing).

- Revenue operations (RevOps) domain knowledge.

- Familiarity with Salesforce DevOps and CI/CD pipelines.

Certifications : Application Architect (preferred), Marketing Cloud Email Specialist (optional).


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