Desktop Support Engineer

3 weeks ago


New Delhi, India Eaglehires HR Solutions Pvt Ltd Full time

Hi,We are hiring for one of our client a Registrar and Transfer agentJob Titles: Desktop Support Engineer Experience : 5+ years Salary Bracket : Upto 4.5 LPA Location : Andheri East MumbaiKey Responsibilities:-  Provide first-level support for Windows/Mac desktops, laptops, and peripherals.  Troubleshoot and resolve hardware, software, and network issues for end-users.  Install, configure, and upgrade desktop systems, software, and applications.  Maintain and troubleshoot printers, scanners, and other office equipment.  Manage user accounts, permissions, and access in Active Directory and other platforms.  Support remote users via VPN and remote desktop tools.  Maintain inventory of IT assets and ensure proper documentation of support requests.  Experience on Antivirus  Coordinate with vendors for hardware repairs, replacements, and warranty claims.  Assist in IT projects, such as system upgrades, migrations, and deployments.  Provide end-user training and support for software applications.Required Skills & Qualifications:  Bachelor’s degree in Computer Science, Information Technology, or related field (preferred).  Proven experience in desktop/laptop support and troubleshooting.  Strong knowledge of Windows OS, MS Office Suite, and common enterprise software.  Experience with Active Directory, group policies, and user account management.  Knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN) is a plus.  Strong problem-solving and communication skills.  Ability to work independently and in a team environment.  Customer-focused attitude with attention to detail.



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