Genesys - Lead Engineer - Java Technologies

2 months ago

Chennai, India Genesys Telecom Labs India Pvt. Ltd. Full time

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.


We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Job Description


Job Title : Lead Engineer


Department & Team : Analytics & Reporting Team


Location : Chennai


Summary :


The Genesys Cloud Reporting team is looking for a talented engineer for backend development with 4+ years of experience. We build a cloud-based contact-center and communications platform thats growing incredibly fast.


About you :


- You have a firm understanding of backend development, including Java, REST API and NoSQL solutions.


- You are a strong problem solver with desire to make significant contributions.


- You are curious and keep abreast of new tools and technology.


- You have good written and verbal communications skills.


- You are a resourceful and detail-oriented developer.


- You can prioritize tasks and work independently when provided with relevant information.


The ideal candidate would also have experience with :


- Amazon Web Services (Dynamo, S3, SQS, SNS, etc.)


- Git


- Jenkins


- Redis


- Maven


- Serverless Concepts


Successful Technical Lead at Genesys will :


- Understand why application logging and application metrics are important and believe this to be a first

class component of new development.


- Be a talent multiplier that gets the team around them to excel and perform well.


- Be driven to get results and not let anything get in their way.


- Be proactive and anticipate/handle most issues.


- Exhibit a strong backbone and challenge the status quo when needed.


- Demonstrate a high level of curiosity and keep abreast of the latest technologies.


- Show pride of ownership and strive for excellence in everything they do.


What you will do while working with us :


- Work with team members to design, develop, and test features that meet the business needs of our customers and exhibit features that include high scalability, availability and reliability.


- Jump into various complex code-bases, understand them, and develop features and bug fixes in a fast-

paced environment.


- Demonstrate the capacity to generate good software design and clean code efficiently and with few bugs.


- Exhibit thoroughness in evaluating all aspects of a solution, including localization, licensing, scalability,

memory management, bandwidth, latency, automated testing, security, and compliance.


- Perform collaborative code reviews with other developers.


- Write and maintain unit, integration, and acceptance tests.


- Stay current with industry developments and new trends.


- Recommend new technologies as components of a solution when appropriate.


- Understand & comply with Security and Privacy Laws.


- Adhere to Genesys Code of Business Conduct and Ethics.


(ref:hirist.tech)

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