Intern - Business Applications

5 months ago

Chennai Tamil Nadu, India Genesys Full time

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

**Job Description**:
As an IT Department Intern, you will be an integral part of our team, providing support and assistance in various areas of information technology. This internship offers you a valuable opportunity to gain hands-on experience and exposure to different aspects of IT operations within our organization. You will work closely with IT professionals to contribute to the success of projects and initiatives while developing your skills and knowledge in the field of technology.

Job Title: Intern

Department & Team: IT, GTC

Reports to: Jason Klemow

Location: Chennai
- Flexible

Summary:

- Proficiency in at least one programming language, Microsoft Playwright preferred.
- Analytical mindset with excellent problem-solving skills and attention to detail.
- Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
- Self-motivated and proactive attitude with the ability to work independently and in a team environment.
- Previous experience or coursework in business analysis, project management, or software development is a plus.

Key Responsibilities:
Assist in conducting tests, documenting results, and identifying and reporting any issues or defects for resolution.

Minimum Requirements:
EXAMPLES
- Proficiency in at least one programming language, Microsoft Playwright preferred.

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:
Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit


Reasonable Accommodations:
Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

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