Customer Support and Content Associate – Latin Spanish and Brazilian Portuguese

17 hours ago

Nagpur, Maharashtra, India Transformative Ventures Full time

About the Role

We need passionate individuals to join us to handle customer queries and create Content in Latin Spanish and Brazilian Portuguese for our website.

Your main goal for this role will be to provide excellent customer satisfaction to the customers and translate English content to Latin Spanish and Brazilian Portuguese. As a Customer Support Associate, you will be responsible for contacting customers and responding to their complaints though emails, social media and calls in a professional manner.

In addition to this, you should possess good listening skills with the ability to complete the required tasks simultaneously.

Responsibilities


• Understanding the products and services provided by the company.


• Supporting the customer through an email ticketing system, social media, and phone calls.


• Resolving customer complaints and queries.


• Providing detailed information to customers.


• Maintaining records of each phone call for future reference.


• Providing new employees with training sessions to enhance their skills.


• Offering exceptional customer service and satisfaction.


• Following up with customers for any further information.


• Taking feedback from the customers.


• Negotiating the terms and conditions with the customer.


• Creating content for the team in line with marketing requirements.


• Contributing to social media and website content.

Requirements


• Excellent fluency in spoken Latin Spanish, Brazilian Portuguese, and English.


• Strong command over written Latin Spanish, Brazilian Portuguese, and English.


• Minimum 1+ year of experience in providing support in the respective languages.


• Candidates with experience supporting international customers via call or chat will be preferred.


• Bachelor's degree in business administration or a related field.


• Good problem-solving abilities.


• A customer-oriented individual.


• Ability to meet deadlines and prioritize tasks.


• Excellent negotiation and sales skills.


• Outstanding interpersonal and organizational skills.


• Excellent phone etiquette and active listening abilities.


• A quick learner with an exceptional ability to make decisions.


• Flexible for rotational shifts and rotational weekly offs

  • Technical Support Specialist

    1 day ago

    Nagpur, Maharashtra, India beBeeSupport Full time ₹ 6,00,000 - ₹ 10,00,000

    We are currently hiring a Help Desk Associate to join our team at Olive Green Consulting. As an Associate – Help Desk, you will be the first point of contact for users across global regions.Role Overview:You will handle technical support related to mobile devices and services through calls, emails, and chats, while working closely with international teams...

  • Global Learning Support Specialist

    6 days ago

    Nagpur, Maharashtra, India beBeeCoordinator Full time US$ 70,000 - US$ 95,000

    About Us:We are a global education platform dedicated to making high-quality education accessible and affordable. We collaborate with top-tier universities across the world, providing short courses, degree programs, professional certificates, and executive programs that help individuals learn new skills and transform their lives.We have a unique model of...

  • Customer Support Associate

    5 days ago

    Nagpur, Maharashtra, India witbloom tnp Full time ₹ 1,92,000 per year

    We are hiring for Nagpur location. Position: customer support associate Location: nagpur salary 17 ctc Process: domestic voice process and Non voice process day shift 2 way cab facilities Job Types: Full-time, Permanent Pay: Up to ₹16,000.00 per month Benefits:Provident Fund Schedule:Rotational shift Language:English (Required) Hindi (Preferred) Work...

  • Executive Support Associate

    7 days ago

    Nagpur, Maharashtra, India beBeeSupport Full time ₹ 40,00,000 - ₹ 80,00,000

    We are seeking an exceptional Support Associate to deliver outstanding administrative and organisational support to our founder. This role is perfect for someone with a passion for customer service and operations who thrives in a fast-paced environment. Key ResponsibilitiesProvide high-quality administrative and organisational support to the founder,...

  • Customer Success Associate

    2 days ago

    Nagpur, Maharashtra, India beBeeCustomerSuccess Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Job Title: Customer Success AssociateAbout the RoleWe are seeking a highly skilled Customer Success Associate to join our team. In this role, you will work closely with customers to understand their needs and deliver tailored solutions.Key ResponsibilitiesDevelop a deep understanding of our products to assist customers in maximizing their digital...

  • Customer Support Associate Only 24h Left

    4 weeks ago

    Nagpur, Maharashtra, India Corpay Full time

    Your role What you ll be doing What We Need CORPAY is currently looking to hire a Customer Support Associate This position falls under our Corpay Payables division and would be located in our Nagpur India office As a Customer Support Associate you will be responsible for handling customer queries related to payment automation ERP software and...

  • Associate - Indirect Tax

    4 days ago

    Nagpur, Maharashtra, India Lakshmikumaran and Sridharan Full time

    Hiring for Associate in Indirect Tax Litigation for Hyderabad locationQualification:Qualified CA/LLB0-2 years of experience Indirect Tax would be preferred i. e. GST, Customs, etc.Job Profile:Assisting the client in responding to the department during the course of enquiry, investigation and audit.Preparing reply to Show cause notice/audit replies.Meeting...

  • Customer Support Executive

    3 days ago

    Nagpur, Maharashtra, India HTI manpower outsourcing pvt. Full time ₹ 15,000 - ₹ 18,000 per year

    We're Hiring – Customer Service Associates (CSA)Location:Mihan nagpurJoining Date: 5th SeptemberShift: 8 hours (Rotational, 9 AM – 9 PM)Job Type: Full-TimeCustomer Service Associate (CSA)Salary: ₹15,000 – ₹18,000Experience: Fresher / Experienced (Good communication required)Gender: Male/FemaleCustomer Service Associate – Voice Process...

  • Customer Experience Associate

    1 week ago

    Nagpur, Maharashtra, India beBeeCustomer Full time ₹ 40,00,000 - ₹ 60,00,000

    Job Title: Customer Experience AssociateWe are seeking a highly motivated and customer-focused professional to excel in our team as a key point of contact for our US-based clients.Key Responsibilities:Serve as the primary client advocate via phone, email, and chat.Respond promptly to inquiries and provide accurate information about products, services, and...

  • Customer Onboarding Associate

    4 weeks ago

    Nagpur, Maharashtra, India Corpay Full time

    Your role Position created via EIB What you ll be doing What We Need CORPAY is currently looking to hire a Customer Onboarding Associate This position falls under our Corpay Payables division and would be located in our Nagpur India office As a Customer Onboarding Associate you will be responsible for ensuring a seamless onboarding experience for...