
Lexmark Printer services Administrator
4 weeks ago
EXP -8+ years
Location: Bangalore,Chennai,Hyderabad
US time shift
Job summary:
We are seeking an experienced print Administrator to manage and support Print Environment. Need a candidate to manage and work on the printers, print servers, configurations, installations, validations, troubleshooting issues.
Print Support responsibilities
- Knowledge of printers, plotters, Printing from Mainframe.
- Mainframe >> VPS >> VPSX
- OCR - documents from Mainframe - hold the queue in Mainframe and release to fix print issues
- Software installation and upgrades activities.
- Badge Authentication and badge issues.
- Printer troubleshooting issues like driver installation, mapping of printers, print queues, new printer requests.
- How to handle hardware issues related to printers.
- Managing print services on the server.
- Patching activities on print servers and validations.
- Leading the vendor calls.
- Health checks, weekly highlights, monthly reports.
- Handling p1, p2 tickets and handling MI's.
- RCA.
- Creating and reviewing the SOP's.
- Monitor and manage enterprise print services using OMPlus and LRS VPSX for print job routing, auditing, and failover.
Skills Required: -
- OMPlus- For centralized job control and monitoring.
- LRS VPSX – For output management and delivery.
- HP Web Jetadmin- for Device discovery, configuration, and firmware updates.
- Troubleshoot and resolve user print issues – Including print error, Print queue issues, new printer requests and connectivity problems.
- Manage print drivers and firmware upgrades.
- OS knowledge ( Windows Server/Unix server )
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