Customer Success
4 days ago
Responsibilities -● Assist in sourcing, screening and onboarding candidates through various portals, social media, and internal databases.● Maintain candidate databases and prepare hiring reports.● Support employer branding initiatives on LinkedIn and other platforms.● Understand customer goals, challenges, and workflows to provide tailored solutions that drive success.● Collaborate with Product, Operations and Support teams to resolve customer concerns and enhance the user experience.● Monitor customer engagement, usage metrics, and satisfaction levels to proactively address issues.Requirements-● Are available for full-time (In-Office)● Are available for a duration of 6 months● Should be highly proficient in English (International calling)● Basic Excel knowledge● Strong organisational skills and attention to detail.● Excellent verbal and written communication skills.● Ability to maintain confidentiality and handle sensitive information with discretion.● Prior internship or work experience in a similar setup is a plusNote - The FRND team operates six days a week, with every second and fourth Saturday designated as a day offAbout FRNDFRND is redefining the way people connect by building a social platform that’s not just engaging but also safe, inclusive, and fun. We’re a rapidly growing startup with a bold mission: to transform online interactions into meaningful relationships.Why FRND?- Impact at Scale: Be part of the next big wave in social connection, shaping experiences for millions across India, LATAM, and MENA. - Rewarding Journey: Competitive compensation, equity options, and growth that parallels FRND’s explosive success. - Learn with the Best: Collaborate directly with founders and industry pioneers, supported by stellar investors like Krafton, India Quotient, and Elevation Capital. - Freedom to Thrive: Enjoy an unlimited leave policy and unparalleled ownership of your work. - Product-Centric Mindset: Work in a company where products take centre stage, solving unique challenges with innovative solutions.
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Customer Success Manager
6 days ago
Delhi, Delhi, India Thynk Success Full timeAre you passionate about driving client growth and building long-lasting partnerships? Thynk Success — a performance-driven marketing agency specializing in the education sector — is looking for a Customer Success Manager to join our growing team.Key Responsibilities:Serve as the main point of contact for clients to manage relationships and ensure...
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Customer Success Associate
4 weeks ago
New Delhi, India OneCap Full timeOneCap is a VC backed AI-powered FinOps startup that helps businesses streamline finance operations. We’re scaling rapidly with customers and ecosystem partners across India.Role Overview We’re looking for Customer Success Associates with 1+ year of experience in finance or customer-facing roles. You’ll work closely with product & sales teams and...
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Customer Success Associate
3 weeks ago
New Delhi, India OneCap Full timeOneCap is a VC backed AI-powered FinOps startup that helps businesses streamline finance operations. We're scaling rapidly with customers and ecosystem partners across India.Role OverviewWe're looking for Customer Success Associates with 1+ year of experience in finance or customer-facing roles. You'll work closely with product & sales teams and customers to...
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Customer Success Intern
4 weeks ago
New Delhi, India Graphy Inc. Full timeCustomer Success InternLocation: On-site | Bengaluru, KarnatakaTimings: 11:00 AM - 8:00 PMStipend: INR 20,000 per monthCompany: Graphy Inc.Company Website: https://graphy.comAbout Graphy: Graphy is a leading Creator SaaS platform empowering creators to launch and scale their knowledge businesses online. We are passionate about helping creators succeed and...
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Customer Success Associate
4 weeks ago
New Delhi, India Track3D Full timeJob Description: Customer Success Associate Location:Hyderabad, India (Full-time, Onsite)About Track3D At Track3D, we’re building the future of construction monitoring with ourReality Intelligence Platform . By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes,...
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Customer Success Lead
4 days ago
New Delhi, India ZocialOne Full timeZocialOne is building the future of AI-powered social media marketing for creators and small businesses. Over 100,000+ users rely on our platform to create content, stay consistent, and grow across Instagram, Facebook, LinkedIn, Google Business, and more.We’re now looking for a Customer Success Leader who can build, own, and scale the entire customer...
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Customer Success Analyst
4 days ago
New Delhi, India Camu Full timeJob Title: Customer Success Analyst / Product AnalystExperience: Freshers (Education domain preferred)Location: Chennai – PallikaranaiWork Mode: On-site (Office)Number of Positions: 6Languages: English and Hindi (preferred)About the RoleWe are looking for dynamic and detail-oriented Customer Success Analysts / Product Analysts to join our growing team....
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Customer Success Manager
4 weeks ago
New Delhi, India Praan Full timeAbout PraanPraan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role OverviewAs a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
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Customer Success Manager
2 weeks ago
New Delhi, India Praan Full timeAbout Praan Praan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role Overview As a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
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Customer Success Intern
3 weeks ago
New Delhi, India Wexa AI Full timeThis is a6-month paid internshipoffering amonthly stipend of ₹8,000 ~ ₹10,000 , with the possibility of afull-time offer based on performance .As a Customer Success intern atWEXA AI , you will have the opportunity to work closely with our clients to ensure their success with our cutting-edge artificial intelligence technology. You will be an integral...
