Helpshift - Manager - Employee Engagement

Company Profile

Keywords Studios, established in Dublin in 1998, now has 70+ studios across Europe, North and South America and Asia with 12,000 employee strength located across 5 continents and 23 countries.

The company provides a complete outsourced game art, engineering, testing, audio and localization service for all Console, PC, Handheld and Mobile content, to many of the biggest names in games and interactive entertainment, working on thousands of titles including many of the best-selling titles of the past few years.

Keywords Studios is comprised of many individual brands, all with something unique to offer our clients.

The studios are integrated into the Group by Service Line and use the operating systems and tools deployed by those services lines to ensure people and projects can operate across studios and across Summary:

The incumbent will be responsible for supporting Engagement & HR function of the organization.

The major responsibilities would include (but not limited to) implementing HR policies and processes, Employee on-boarding & off-boarding, Employee engagement, HR Communication, Employee Benefits, and preparation of HR & Responsibilities:

- Act as an employee champion and change agent by assessing and anticipating people-related needs, evaluate options, develop and drive needed change initiatives.

- Responsible for driving and maintaining various processes facilitating employee engagement, motivation, communication across all levels.

- Drive engagement initiatives which include organizing smalland large-scale events for employees.

- Responsible for all employee communication such as leadership connects, helpdesk & employee connects to maintain high morale, transparency and teamwork resulting in employee satisfaction.

- Building and managing positive relationships with senior stakeholders.

- Strategizing, designing and planning activities for the employees.

- Handling Events & managing monthly floor activities.

- Support organizational development and performance management projects.

- Serving as a strategic communication partner supporting leadership and functional team.

- Creating and deploying employee recognition strategies, including reviewing and making recommendations for departmental recognition programs.

- Co-ordinate with creative team and external vendors for communication collaterals includes emailers, posters, videos etc.

- Ensure organisational initiatives and projects are successfully communicated to employees and stakeholders.

- Plan, edit and write content for a variety of internal communications channels, such as intranet, monthly magazine, posters or.

- Assists in the development, implementation and maintenance of human resources policies and procedures.

- Providing thoughtful and empathetic support to employees; actively listening and asking probing questions to accurately diagnose the issue(s).

- Proactively identifying opportunities to build processes and standards to add value, solve problems and address the communications needs of the employees.

- Establish an internal communications strategy in conjunction with senior managers.

- Ensure internal communications messages are consistent across all mediums and for different departments of the organization.

- Ensure internal communication messages are consistent with external communication messages.

- Coordinating and facilitating focus groups, surveys, skip meets, one-on-one interviews, and other methodologies.

- Ensuring a continuous perspective on the employee experience, as informed through multiple data points including quantitative and qualitative data.

- Creating and facilitating Employee Resource Groups on key organizational initiatives to encourage employee lead change.

- Planning and executing various employee engagement activities like festival celebrations, annual day, milestone achievement etc.

- Identifying type and cost of programs, remaining budget-conscious ensures programs reflect Company values.

- Managing issues and requests of various groups involved including participants, stakeholders, vendors, internal service team providers such as facilities, administration, etc.

- Addressing Employee Relations matters with regular incident management, investigations, and statutory legal documentation.

- Employee engagement interventions to enhance productivity and employee retention.

- Employee Grievances handling through defined escalation matrix.

- Facilitate the creating working environment that will attract and retain the talent.

- Manage employees' queries / concerns / grievances by coordinating with the concerned person / department to give resolutions.

- Develops, prepares and delivers HR metrics such as attrition, retention, employee engagement, rewards & recognition activities, or other ad hoc HR reports as needed.

- Managing the Monthly, Weekly & Daily Reports to be shared with the key Candidate Skills:

- A bachelor's degree from a reputed University (Full Time Only).

- Must have 6-7 years of experience in HR in an organization of similar capacity.

- Background in managing end-to-end employee lifecycle, Employee Engagement and HR Operations.

- Must have hands-on strong MS Excel skill.

- Should have excellent communications skills, be a team player, be adaptable and flexible.

- Should have a proactive approach to Information:

Studio: Keywords Studios.

Location: Asia Pacific.

Area of Work: People & Culture.

Service: Globalize.

Employment Type: Full Time.

Working Pattern: In Insurance, Term Insurance and Accidental Insurance.

Lunch / Dinner provided at subsidized rates.
(ref:iimjobs.com)

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