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Shift Manager

4 months ago

Chennai, India Nxtra by Airtel Full time

Overall responsible for O&M, SPoC - Day to day operation and manage critical situations to achieve SLAs - uptime to meet the customer requirment, Ensures reliability and efficiency of DC Operation, Owns Sow and SLAs, PPM , Safety - DRs , Audit Readiness - certification follow ups , Compliance - Space management - BCMS

Core Filed - Electrical Panels - HT 110/33KV /11KV , Transformers, UPS ,Chillers , PAHU , PAC, AHU, STP , HSD , energy managment, IBMS, Chiller Plant Manager.

1. Lead Shift team and ensure all planned and un planned activities to be executed with the time line with good communication

2. Tracking all the complaint and closing with in the SLA deviation

4. Incident management and RCA with closer of RCA recomendation on time with periodic review of RCA

5. Asset management - Warranty - AMC - Lifecycle - Capacity management

5 PPM tracking and completion with the TAT - with OEM and ensure 100% availability of equipment's

6. Vendor management with RAT and TAT on compliants and ensure the uptime of redundant equipment's too

9. Track and Maintain record for all stocks as per the BCP requirement

10 . Coordinating with all CE Team for customer related quires and submitining report on time

11. Maintaining all Compliance 100% with track of periodic tracker

12. Maintaining and adhere the Physical security Process

13.preparation of Risk assessment and period validations and updates based on the incidents and RCA

14. Updating all inventories up to date with capacity vs accompany vs balance on monthly basses with customer details on Rack inventory

15- Submitting all reports on time with the agreed time line

16- All audit and compliance should be 100%

17- Knoledge in HSE


Note: Looking for early joiners