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Shift Engineer

3 months ago

Chennai, India Airtel Business Full time

Lead 24x7 Shift operations, Monitoring, troubleshooting and fault rectifications of transport network through submarine cable systems (SDH ,OTN & DWDM systems, SLTE/TLTE equipment) and other International transport networks and PoPs. Managing Trouble tickets, Co-Ordinations with Customers, Terminal Stations, Cable system NOCs ,suppliers and capacity owners, Escalations & Notifications – Compliance of Agreed KPIs and SLA. Operations of an OSS system. This Job Profile involves 24X7 operation, working in shifts, including night shifts.


Good knowledge and experience in submarine cable and International transport network NOC operations.

Sound knowledge in Optical transport technology, Submarine cable systems, Open cable architecture, DWDM, SDH and OTN

Hands on experience in Equipment (SLTE/TLTE/Cross connects/Spectrum Sharing devices) and Network Management systems used in Submarine cable systems.

OSS fundamentals, features, operations.

Maintaining Agreed SLAs in service assurance and service delivery.

Very good communication with geographically and culturally diverse stakeholders.