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Shift Manager

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chennai, India Swiggy Full time

Job Title: Shift Manager Qualification - Any Graduate / PG Experience - 2+ years in QSR. Compensation - Best in the Industry. Location - Chennai Job Description: To ensure customer satisfaction by contributing to the overall shift operations. Roles and Responsibilities: * Follow the Opening & Closing checklist and ensure all necessary items are available. * Keep a record of the utility readings (Electricity/Diesel/Gas) and track them on a regular basis. * Manage and control Packaging Wastage in case of order cancellations. * Conduct daily inventory checks for all necessary items such as Veg/ Non-veg stickers, packaging materials, gas cylinders, etc. * Follow the processes for goods received Note (GRN)/Transfer Orders (TO) for movement of stock and maintain the records. * Conduct daily shelf-life checks for items like desserts and beverages for FIFO (First in First out to ensure minimum wastage. * Ensure basic hygiene is in place. * Responsible for food items packaging, checking tags and add-ons to ensure delivery of expected items as per customer order. * In case of stock-outs, reach out to the CC teams through DEs to update and replace items to ensure the minimization of dispatch-related errors. * Knowledge of processes and SOPs for Kitchen operations 3