Deputy Manager

Job Description
1. JOB DETAILS:
Position Title: Deputy Manager
Role: HRBP
Reports to: HR Head - EBU
Department & Division Human Resources Delhi NCR

2. ABOUT JUBILANT FOODWORKS:
Jubilant FoodWorks Limited (JFL/Company) is part of Jubilant Bhartia group and is one of Indias largest food service Company, with a network of 1760 Dominos Pizza restaurants across 387 cities (as of Dec 31, 2022). The Company has the exclusive rights to develop and operate Dominos Pizza brand in India, Sri Lanka, Bangladesh and Nepal. At present, it operates in India, and through its subsidiary companies in Sri Lanka and Bangladesh. Jubilant FoodWorks also enjoys exclusive rights to develop and operate Dunkin restaurants in India and Popeyes restaurants in India, Bangladesh, Nepal and Bhutan. The Company currently operates 24 Dunkin’ restaurants across 8 Indian cities and 12 Popeyes restaurants in Bengaluru. (as of Dec 31, 2022).
JFL has entered into the Chinese cuisine segment with its first owned restaurant brand, ‘Hong’s Kitchen’ and has 12 Hong’s kitchen restaurant across 4 cities in India (as of Dec 31, 2022).
Jubilant FoodWorks has been accredited as ‘Great Place to Work’ certified organization in India and Sri Lanka by Great Place to Work institute. This recognition is a testimony to our great culture that inspires trust, pride, camaraderie and innovation among our employees and has enabled the organization to be the pioneer in the QSR industry.

3. JOB CONTEXT AND KEY ACCOUNTABILITIES:
Jubilant FoodWorks is amidst transformation & expansion which will fuel the next level of growth and this creates both challenges and opportunities. While JFL is the largest QSR in the sub-continent, it is set to double in scale & size with a vision towards becoming a 2000+ Restaurant with Multi Business, Multi Product, Multi Country Operations. We are looking for an experienced HR Business Partnering Resource who thrives on the challenges to make sure that
HR becomes a strategic partner to business and is able to equip the business to continue on the journey towards hypergrowth.
. Drive the people agenda for the NCR in partnership with business, CoE /corporate teams
. Inspire your team and coach your business to drive the right people culture
. Own manpower planning (staffing and cost) & manpower availability
. Identify, plan and implement key projects to improve quality and increase productivity of frontline teams
. Implement performance management, talent development and other key initiatives
. Conceptualize and drive employee engagement programs
. Manages and resolves complex employee relations issues as per company's disciplinary framework
. Drive internal growth stories for mid management to remove career stagnation
. Continuously challenge and improve existing processes with collaboration from corporate teams

. Drive performance management, capability development , employee engagement and recognition programs as per regional people strategy

. Address employee queries and grievances as per defined processes/policies
. Should be open to extensive travel in NCR/Store Visits
. Should have idea about handling payroll and escalations and employee conflicts.
. Must have Idea about compliances, HRIS, handled a bigger base

3. QUALIFICATIONS, EXPERIENCE, & SKILLS:
. MBA in Human Resource Management
. 3-5 years’ experience in managing large scale operations/ sales teams
. Ability to analyse and solve problems for long term
. Open to challenging the status quo
. Analytical bent of mind