BDS: Customer Success Officer
1 day ago
Role Overview — BDS Customer Success AgentAs a Customer Success Agent, you will serve as the primary point of contact for our dental clients and professionals. Your role is to ensure a seamless customer journey, provide timely support, and help maximize customer satisfaction and retention. Your clinical background will enable you to bridge the gap between product understanding and real-time customer needs.Key Responsibilities- Resolve customer queries related to dental products and services using clinical knowledge. - Act as a liaison between dentists/customers and the internal product teams. - Identify upselling and cross-selling opportunities based on customer usage and needs. - Conduct regular follow-ups to maintain high customer satisfaction and engagement. - Create and maintain documentation for customer support cases. - Review, update, and develop training materials, clinical guides, and SOPs.-Skills & Requirements- BDS or dental background preferred for strong product understanding. - Excellent verbal and written communication skills. - High level of empathy and a strong customer-first mindset. - Experience with CRM tools (e.g., Zoho, Salesforce) is an added advantage. - Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
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BDS: Customer Success Officer
2 days ago
Delhi, India Dentalkart Full timeRole Overview — BDS Customer Success AgentAs a Customer Success Agent, you will serve as the primary point of contact for our dental clients and professionals. Your role is to ensure a seamless customer journey, provide timely support, and help maximize customer satisfaction and retention. Your clinical background will enable you to bridge the gap between...
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BDS: Customer Success Officer
23 hours ago
Delhi, India Dentalkart Full timeRole Overview — BDS Customer Success AgentAs a Customer Success Agent, you will serve as the primary point of contact for our dental clients and professionals. Your role is to ensure a seamless customer journey, provide timely support, and help maximize customer satisfaction and retention. Your clinical background will enable you to bridge the gap between...
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BDS: Customer Success Officer
3 days ago
Delhi, India Dentalkart Full timeRole Overview — BDS Customer Success Agent As a Customer Success Agent, you will serve as the primary point of contact for our dental clients and professionals. Your role is to ensure a seamless customer journey, provide timely support, and help maximize customer satisfaction and retention. Your clinical background will enable you to bridge the gap between...
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BDS: Customer Success Officer
2 days ago
Delhi, India Dentalkart Full timeRole Overview — BDS Customer Success Agent As a Customer Success Agent, you will serve as the primary point of contact for our dental clients and professionals. Your role is to ensure a seamless customer journey, provide timely support, and help maximize customer satisfaction and retention. Your clinical background will enable you to bridge the gap between...
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BDS: Customer Success Officer
23 hours ago
Delhi, India Dentalkart Full timeRole Overview — BDS Customer Success Agent As a Customer Success Agent, you will serve as the primary point of contact for our dental clients and professionals. Your role is to ensure a seamless customer journey, provide timely support, and help maximize customer satisfaction and retention. Your clinical background will enable you to bridge the gap between...
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BDS: Customer Success Officer
1 day ago
Delhi, India Dentalkart Full timeRole Overview — BDS Customer Success Agent As a Customer Success Agent, you will serve as the primary point of contact for our dental clients and professionals. Your role is to ensure a seamless customer journey, provide timely support, and help maximize customer satisfaction and retention. Your clinical background will enable you to bridge the gap between...
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BDS: Customer Success Officer
2 days ago
Delhi, Delhi, India Dentalkart Full time ₹ 2,00,000 - ₹ 6,00,000 per yearRole Overview — BDS Customer Success AgentAs a Customer Success Agent, you will serve as the primary point of contact for our dental clients and professionals. Your role is to ensure a seamless customer journey, provide timely support, and help maximize customer satisfaction and retention. Your clinical background will enable you to bridge the gap between...
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BDS: Customer Success Officer
3 days ago
Delhi, India Dentalkart Full timeRole Overview — BDS Customer Success AgentAs a Customer Success Agent, you will serve as the primary point of contact for our dental clients and professionals. Your role is to ensure a seamless customer journey, provide timely support, and help maximize customer satisfaction and retention. Your clinical background will enable you to bridge the gap between...
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Customer Success Officer
2 weeks ago
Delhi, India Dentalkart Full timeAbout the Role:We are looking for a dynamic and empatheticPatient Engagement Manager/Customer Success Officerwith a background inBachelor of Dental Surgery (BDS)to lead our patient interaction and engagement initiatives. The role involves building strong relationships with patients, ensuring seamless communication, and driving high-quality patient...
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Sales/BD Manager
5 days ago
new delhi, India KP Manish Global Ingredients Pvt. Ltd. Full timeCompany DescriptionK.P. Manish Global Ingredients is one of India's largest importers of Food, Pharma, Nutra & Personal Care Ingredients. We serve as authorized or exclusive distributors in India for leading global manufacturers like Wuxi Jinghai, Evonik, Mitsubishi, and more. Preferred by major MNCs and domestic leaders such as AMWAY, Dabur, and Himalaya,...
