Manager - Operations

About Lumenci

Lumenci is the technology industry's most strategic patent monetization partner. We work with the world's top technology companies, law firms, inventors, and start-ups to find value in their inventions and help them pursue-and defend-that value throughout the ideation to monetization lifecycle. We help clients convert innovation into patent portfolios and identify their best monetization opportunities. We work with a wide variety of technologies, including hardware and software, telecom, networking, and biotech technologies. Lumenci combines technology domain expertise with strategic industry connections to guide towards the best route to ROI. From ideation to monetization - we illuminate the way.

Job Summary

We are seeking a results-driven and strategic Manager - Operations to lead and optimize the organization's operational performance. This role will be responsible for overseeing core operational functions, driving process improvement initiatives, enhancing cross-functional coordination, and ensuring resource optimization to meet organizational goals. The ideal candidate is an analytical thinker with strong leadership abilities and a deep understanding of operations management and organizational and Duties

1. Oversee organization-wide resource allocation, staffing, and workforce planning in collaboration with department heads and HR.

2. Drive continuous improvement through data analysis, operational audits, and performance metrics evaluation.

3. Design and implement strategies to optimize business workflows and operational processes.

4. Conduct high-level analysis using statistical tools to support decision-making.

5. Ensure implementation and compliance of standardized procedures, policies, and operational protocols.

6. Collaborate with internal stakeholders to automate key operational processes based on industry benchmarks and best practices.

7. Monitor and manage key performance indicators (KPIs) across departments; provide actionable insights to senior leadership.

8. Ensure timely project invoicing, cost management, and alignment with financial goals.

9. Oversee timesheet compliance and ensure efficient project staffing and resource allocation.

10. Prepare and present executive-level reports on operational performance, improvements, and risk assessments.

Education and Experience

- 5-8 years of experience in Operations management

- Experience with Zoho Projects or similar tools for time tracking and project management.

- Strong background in data analysis, business process reengineering, and strategic planning.

- Proficient in using analytics software and process automation tools.

- Demonstrated ability to lead cross-functional teams and manage multiple projects simultaneously.

- Excellent organizational, problem-solving, and decision-making skills.

- Strong verbal, written, and interpersonal communication skills.

Do you share the way we work?

Solve for the Customer: Our success is tied to our customers' success. We prioritize service and aim to establish lasting relationships with our clients.

Quality, Ownership, and Accountability: We take ownership of our projects and strive for excellence. We value and reward team members who contribute to client success.

Collaboration: We foster collaboration over competition, working in small teams and supporting each other whenever needed.

Growth Mindset: We're passionate about constant learning and improvement. We're dedicated to supporting your professional growth and adapting to the changing requirements of a dynamic, high-growth company.

Why you will love working for Lumenci:

Be Part of a Global Team: Joining Lumenci means joining a diverse and globally distributed team. You'll collaborate with talented individuals from different backgrounds and cultures, bringing unique perspectives to every project.

Growth and Development Opportunities: At Lumenci, we believe in recognizing and rewarding merit. We offer opportunities for merit-based promotions, allowing you to advance your career based on your performance, contributions, and dedication. We are committed to supporting your professional growth and development, providing the resources and mentorship needed to excel in your role and take on new challenges.

Competitive Pay & Benefits:

Competitive market salary commensurate with experience and qualifications.

Other benefits include paid leave, wellness leave, parental leave, birthday leave, and flexi leave, health and personal accident insurance, and health, vision, and dental checkups.