CMS IT Services

15 hours ago

Mumbai, India CMS IT SERVICES PRIVATE LIMITED Full time

for Managed Services Presales We are looking for a seasoned Senior Managed Service Pre-Sales Architect with deep expertise in Managed IT Services, including Help Desk, End User Computing, Data Center Infrastructure, Network Services and Security i.e. Infrastructure & Cyber Security with 15 years of overall experience with least 5 years in presales. Key Responsibilities:- Understand client requirements through RFPs/RFIs, discovery workshops, and stakeholder meetings.- Design end-to-end managed service solutions (Help Desk, EUC, Data Center, Network, Security).- Create scalable, secure, and cost-effective architecture tailored to client needs.- Develop detailed solution documents including technical architecture, service scope, SLAs, and delivery methodology.- Write comprehensive proposals, SoWs, solution overviews, and presentations.- Customize reusable solution assets to accelerate response timelines.Resource Estimation & Costing:- Perform effort estimation, resource modelling, and capacity planning for various services.- Create cost models including FTE-based or outcome-based pricing.- Work with delivery and finance teams to validate effort and optimize cost structures.Client Engagement & Stack holder management:- Present solutions and proposals to clients, addressing technical and business queries.- Conduct solution walkthroughs and demonstrations.- Act as a trusted advisor during pre-sales discussions.- Liaise with delivery, operations, and practice teams for solution feasibility and alignment.- Support sales teams in qualifying leads and shaping deals.- Maintain and update a repository of solution templates, case studies, and costing models.Required Skills & Qualifications:- 15+ years of experience in IT Infrastructure or Managed Services, with at least 8-9 years in a pre-sales/solutioning role.- Proven experience in manged service solutions for ITSM, Help Desk, EUC, Data Center, Network Management and Security services (Infrastructure & Cybersecurity).- Strong understanding of RFP/RFI response process.- Proficiency in Excel (for costing), PowerPoint for solution decks, and proposal writing). (ref:iimjobs.com)

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