IndiaMart - Assistant Manager - Service
2 weeks ago
Responsibilities:
- Manage a portfolio of approximately 110 existing customer accounts.
- Conduct 3-4 in-person client meetings daily at their locations to discuss service enrichment, renewals, and upgradation opportunities.
- Act as a single point of contact and problem-solver for your assigned client portfolio.
- Achieve revenue targets through customer retention (renewals) and upselling additional services.
You will be successful in this role if you have:
- A strong enthusiasm for client relationship building and exceeding expectations.
- A passion for service enrichment and upselling solutions that benefit clients.
- The ability to identify client needs and create opportunities for additional services.
- Excellent presentation, follow-up, negotiation, and deal-closing MBA or a minimum of 2 years of experience in client sales and servicing (relevant industry experience a plus).
- Fluency in Hindi and English (written and spoken).
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