Technical Incident Manager
4 weeks ago
Job Posting Title: Technical Incident ManagerLocation : RemoteDuration : 6-12 MonthsShift:- 9am-6pm EDTJob Description Summary: Technical Incident Manager provides operational support for the availability of Candescent’s Digital Banking service offerings across multiple cloud environments. Engages with the people and processes to monitor and maintain the availability of our environments and to restore normal service operation as quickly as possible to minimize the impact to business operations when incidents occur. Coordinates and drives incidents based on ITIL Incident Management.Responsibilities:· Participate in incident reviews (Problem Management)· Establish continuous process improvement cycles where the process performance, activities, roles and responsibilities, policies, procedures and supporting technology is reviewed and enhanced where applicable· Maintain a strong working understanding of Candescent software as a service (SaaS) products, systems, and architecture· Act as liaison between Availability Operations, Site Reliability Engineering (SRE), and Product Development· Ensure SRE has met all technical requirements for operational readiness of SaaS offeringsRequirements:· Proven incident management experience· Leadership experience· Outstanding communications skills, both written and verbal (English)· Strong team-oriented attitude· Broad IT knowledge and experience· Excellent troubleshooting skills with experience· Strong Understanding of Information Technology Infrastructure Library (ITIL) practices· Working knowledge of Linux & Windows operating systems· Minimum rudimentary understanding of cloud technologyThanks and RegardsAshish Tripathi || US IT RecruiterKPG99,INCashish@kpgtech.com| www.kpgtech.com3240 E State, St Ext | Hamilton, NJ 08
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Incident & Major Incident Manager
1 day ago
New Delhi, India Tata Consultancy Services Full timeTCS present an excellent opportunity forIncident & Major Incident Manager Job Location: Kolkata , Bangalore, Chennai Experience required : 8-10 yrs Virtual Interview date: 17-Dec-25 (Wednesday)Required Technical Skill Set Proficient in Incident Management & Monitoring Tools, Basic knowledge of IT landscape – infrastructure, networks, and computing....
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Technical Incident Manager
4 weeks ago
New Delhi, India KPG99 INC Full timeTitle : Technical Incident Manager (ITIL) Location: Remote Duration: ContractJob Description Summary:Technical Incident Manager provides operational support for the availability .Digital Banking service offerings across multiple cloud environments. Engages with the people and processes to monitor and maintain the availability of our environments and to...
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Critical Incident Management
3 days ago
New Delhi, India HCLTech Full timeJob Title:Major/Critical Incident ManagerExperience:6–8 years Certification:ITIL V3/V4 (Preferred) The Major Incident Manager is responsible for overseeing and coordinating the resolution of high-priority incidents that have a significant impact on business operations. This role involves managing the entire incident lifecycle, ensuring timely engagement of...
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Critical Incident Management
3 days ago
New Delhi, India HCLTech Full timeJob Title:Major/Critical Incident ManagerExperience:6–8 years Certification:ITIL V3/V4 (Preferred) The Major Incident Manager is responsible for overseeing and coordinating the resolution of high-priority incidents that have a significant impact on business operations. This role involves managing the entire incident lifecycle, ensuring timely engagement of...
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Major Incident Manager
7 days ago
New Delhi, India Persistent Systems Full timeAbout Position:We are seeking an experienced Major Incident Manager with strong ITIL and SIAM expertise to manage critical incidents across a multi-vendor environment. The role requires high-level ownership of service restoration plans, coordination of resolver groups, and effective communication during Priority 1 and Priority 2 incidents. You will lead...
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Major Incident Manager
6 days ago
New Delhi, India Persistent Systems Full timeAbout Position:We are seeking an experienced Major Incident Manager with strong ITIL and SIAM expertise to manage critical incidents across a multi-vendor environment. The role requires high-level ownership of service restoration plans, coordination of resolver groups, and effective communication during Priority 1 and Priority 2 incidents. You will lead...
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Major Incident Manager
3 weeks ago
New Delhi, India Tata Consultancy Services Full timeGreetings from Tata Consultancy Services!!We are hiring for Major Incident Management!!Experience: 6-10 yearsLocation: Chennai / KolkataRequired Technical Skillset:- Lead end-to-end management of High Severity (P1/P0) incidents to minimize business impact and meet committed SLAs.- Act as the Incident Commander, coordinating efforts across technical towers...
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Major Incident Manager
3 weeks ago
New Delhi, India Tata Consultancy Services Full timeGreetings from Tata Consultancy Services!!We are hiring forMajor Incident Management!!Experience:6-10 years Location:Chennai / Kolkata Required Technical Skillset: - Lead end-to-end management of High Severity (P1/P0) incidents to minimize business impact and meet committed SLAs. - Act as the Incident Commander, coordinating efforts across technical towers...
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Major Incident Manager
2 weeks ago
New Delhi, India Tata Consultancy Services Full timeGreetings from Tata Consultancy Services!!We are hiring forMajor Incident Management! !Experience:6-10 years Location:Chennai / Kolkata Required Technical Skillset: - Lead end-to-end management of High Severity (P1/P0) incidents to minimize business impact and meet committed SLAs. - Act as the Incident Commander, coordinating efforts across technical towers...
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Incident Manager
2 weeks ago
New Delhi, India SourceFuse Full timeSourceFuse Technologies hiring Incident Manager 4-5 years of experience.Preferred - FemaleKey Responsibilities: Work closely with other IT and business teams to ensure seamless coordination during incidents. Participate in on-call rotations and provide support during major incidents and outages. Contribute to the development and maintenance of the incident...
