Incident & Major Incident Manager
8 hours ago
TCS present an excellent opportunity forIncident & Major Incident Manager Job Location: Kolkata , Bangalore, Chennai Experience required : 8-10 yrs Virtual Interview date: 17-Dec-25 (Wednesday)Required Technical Skill Set Proficient in Incident Management & Monitoring Tools, Basic knowledge of IT landscape – infrastructure, networks, and computing. Excellent Communication Skills, Problem Solving Skills, Leadership.Must-Have ITIL Foundation Certification; Experience in Handling Major Incident Bridges Basic Knowledge of IT Landscape Excellent communication skills Problem solving skills Open to 24/7 shift Good-to-Have Knowledge about all the ITSM process Experience in ServiceNow ToolResponsibility of / Expectations from the Role 1Handle incidents, Major Incidents and Problems on a regular basis 2Identifying and classifying incidentsbased on severity and impact on the business. 3Leading incident response teamsand ensuring efficient communication with stakeholders. 4Coordinating the response to incidents , ensuring swift resolution andminimal impact on services 5Working closely with technical teamsto understand and resolve incidents 6Communicating effectively with stakeholdersabout incident status, impact, and resolution progress 7Documenting incidents and their resolutionsto facilitate future improvements. 8Escalating incidentsto higher levels of management or external vendors when necessary. 9Managing the life cycle of all incidentsfrom identification to resolution 10Conducting post-incident reviewsto identify root causes and develop recommendations for prevention 11Analyzing incident datato identify trends and areas for improvementThe role requires a deep understanding of IT Service Management (ITSM) and Incident Management processes, along with strong problem-solving and communication skills.
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Major Incident Manager
8 hours ago
New Delhi, India Tata Consultancy Services Full timeTCSWalk-In Driveat Bangalore!Please apply if you are interested!Walk In Drive Date: 20th Dec 2025 Walk In Drive Time: 09:00 AM – 1:00 PMJob title: Major Incident Management Location: Bangalore Experience: 4-6 YearsResponsibilities: As a Major Incident Manager, your responsibilities will include:• Managing Major Incidents, ensuring that they are logged,...
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Major Incident Manager
6 days ago
New Delhi, India Persistent Systems Full timeAbout Position:We are seeking an experienced Major Incident Manager with strong ITIL and SIAM expertise to manage critical incidents across a multi-vendor environment. The role requires high-level ownership of service restoration plans, coordination of resolver groups, and effective communication during Priority 1 and Priority 2 incidents. You will lead...
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Major Incident Manager
5 days ago
New Delhi, India Persistent Systems Full timeAbout Position:We are seeking an experienced Major Incident Manager with strong ITIL and SIAM expertise to manage critical incidents across a multi-vendor environment. The role requires high-level ownership of service restoration plans, coordination of resolver groups, and effective communication during Priority 1 and Priority 2 incidents. You will lead...
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Major Incident Manager
3 weeks ago
New Delhi, India Tata Consultancy Services Full timeGreetings from Tata Consultancy Services!!We are hiring for Major Incident Management!!Experience: 6-10 yearsLocation: Chennai / KolkataRequired Technical Skillset:- Lead end-to-end management of High Severity (P1/P0) incidents to minimize business impact and meet committed SLAs.- Act as the Incident Commander, coordinating efforts across technical towers...
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Major Incident Manager
4 weeks ago
New Delhi, India Ingenico Full timeMajor Incident ManagerAbout Ingenico Ingenico is the global leader in payment acceptance and services. We support our customers, and their customers, to do more with payments. Active in 37 countries with over 3,500 employees, we have been at the forefront of the commerce landscape for over four decades.With more than 40 million payment devices deployed...
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Major Incident
2 weeks ago
New Delhi, India Tata Consultancy Services Full timeTCS present an excellent opportunity for Major Incident & Problem ManagementJob Location: ChennaiExperience required : 6-10 yrsSkills: Major Incident & Problem ManagementInterview date: 03-Dec-25 (Wednesday)Key responsibilities:- Effective and rapid response to major incidents, chair all major incident meetings & technical bridges to further develop and...
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Major Incident
2 weeks ago
New Delhi, India Tata Consultancy Services Full timeTCS present an excellent opportunity for Major Incident & Problem ManagementJob Location: ChennaiExperience required : 6-10 yrsSkills: Major Incident & Problem ManagementInterview date: 03-Dec-25 (Wednesday)Key responsibilities:- Effective and rapid response to major incidents, chair all major incident meetings & technical bridges to further develop and...
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Major Incident
4 days ago
New Delhi, India Tata Consultancy Services Full timeTCS present an excellent opportunity for Major Incident & Problem Management Job Location: Chennai / Kolkata Experience required: 6-10 yrs Skills: Major Incident & Problem ManagementInterview date: 12-Dec-25 (Friday)Key responsibilities: Effective and rapid response to major incidents, chair all major incident meetings & technical bridges to further develop...
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Major Incident
6 days ago
New Delhi, India Tata Consultancy Services Full timeTCS present an excellent opportunity for Major Incident & Problem Management Job Location: Chennai / Kolkata Experience required: 6-10 yrs Skills: Major Incident & Problem ManagementInterview date: 12-Dec-25 (Friday)Key responsibilities: Effective and rapid response to major incidents, chair all major incident meetings & technical bridges to further develop...
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Major Incident
4 hours ago
New Delhi, India Tata Consultancy Services Full timeTCS present an excellent opportunity for Major Incident & Problem Management Job Location: Chennai Experience required : 6-10 yrs Skills: Major Incident & Problem ManagementInterview date: 03-Dec-25 (Wednesday)Key responsibilities: Effective and rapid response to major incidents, chair all major incident meetings & technical bridges to further develop and...
