Salesforce Functional Business Analyst

6 days ago


Bengaluru, India Evoke HR Solutions Full time

About the Role :

We are seeking a highly skilled and experienced Salesforce Functional Business Analyst to join our dynamic team.

As a Salesforce Functional Business Analyst, you will play a crucial role in analyzing business requirements, designing and implementing Salesforce solutions, and ensuring seamless integration with existing systems.

Key Responsibilities :

Business Analysis :

- Collaborate with business stakeholders to gather and analyze business requirements.

- Elicit, document, and validate functional and non-functional requirements.

- Create detailed functional specifications and user stories.

Salesforce Configuration :

- Configure Salesforce Sales Cloud, Service Cloud, and Experience Cloud to meet business needs.

- Design and implement custom workflows, validation rules, and process builders.

- Create custom objects, fields, page layouts, and record types.

Integration :

- Understand and work with integration patterns (peer-to-peer or middleware) to integrate Salesforce with other systems.

- Collaborate with technical teams to ensure seamless data integration and system synchronization.

Testing and Deployment :

- Develop test cases and test scripts to ensure quality and functionality.

- Participate in system testing, user acceptance testing, and deployment activities.

- Stay updated with Salesforce releases and implement new features as needed.

Support and Maintenance :

- Provide ongoing support and maintenance for Salesforce applications.

- Troubleshoot issues and resolve problems efficiently.

Required Skills and Experience :

Salesforce Certifications : Salesforce Administrator, App Builder, and Salesforce Business Analyst certifications.

Domain Expertise : Strong understanding of the Banking and Insurance domains.

Technical Skills :

- Proficiency in Salesforce configuration and customization.

- Knowledge of Apex programming (nice to have).

- Experience with Salesforce Lightning and its components (Lightning Web Components, Aura Components).

- Familiarity with Salesforce Flows, Email Templates, Omni Scripts, and Flex Cards.

- Understanding of Salesforce release cycles and new features.

Soft Skills :

- Excellent communication and interpersonal skills.

- Strong analytical and problem-solving abilities.

- Ability to work independently and as part of a team.

- Detail-oriented and organized.

Preferred Qualifications :

- Financial Services Cloud, Service Cloud, or Sales Cloud certifications.

- Experience with Jira and Confluence

(ref:hirist.tech)

  • Bengaluru, Karnataka, India Evoke HR Solutions Full time

    About the RoleWe are seeking a highly skilled Salesforce Functional Business Analyst to join our team at Evoke HR Solutions.As a Salesforce Functional Business Analyst, you will be responsible for analyzing business requirements, designing and implementing Salesforce solutions, and ensuring seamless integration with existing systems.Key...


  • Bengaluru, Karnataka, India Evoke HR Solutions Pvt. Ltd. Full time

    Salesforce Functional Business Consultant:At Evoke HR Solutions Pvt. Ltd., we are seeking a seasoned Salesforce Functional Business Consultant to join our team. The ideal candidate will have functional knowledge of Sales Cloud, Service Cloud, and Experience Cloud projects.Key Responsibilities:Must have functional knowledge of Sales Cloud, Service Cloud, and...


  • Bengaluru, Karnataka, India NR Consulting - India Full time

    Job Title: Salesforce Business AnalystAt NR Consulting - India, we are seeking a highly skilled Salesforce Business Analyst to join our team. As a Salesforce Business Analyst, you will play a critical role in the transition stage, helping to integrate Brokerage Firm operations into newly implemented Salesforce processes and increase Salesforce competency,...


  • Bengaluru, India NR Consulting - India Full time

    Job Title: Salesforce Business AnalystLocation: Pune / Bangalore/ ChennaiGrade: C1NP: ImmediateJob Description:- Work on gathering and defining necessities for a management plan and creating business cases as well as functional requirements documents.- Accurately model business processes and create data flow diagrams (data modeling) and process flow diagrams...


  • Bengaluru, India NR Consulting - India Full time

    Job Title: Salesforce Business Analyst Location: Pune / Bangalore/ Chennai Grade: C1 NP: Immediate Job Description: - Work on gathering and defining necessities for a management plan and creating business cases as well as functional requirements documents. - Accurately model business processes and create data flow diagrams (data modeling) and...


  • Bengaluru, India Aezion, Inc Full time

    Salesforce Business AnalystLocation: Bangalore/Coimbatore/MysoreFulltimeNote: Immediate Joiners PreferredJob description- Work with clients and end-users to gather, understand, and define business requirements.- Should have Experienced in a Salesforce implementation through the full Software Development Lifecycle- Develop user stories and to-be process flows...


  • Bengaluru, India Aezion, Inc Full time

    Salesforce Business AnalystLocation: Bangalore/Coimbatore/MysoreFulltimeNote: Immediate Joiners PreferredJob descriptionWork with clients and end-users to gather, understand, and define business requirements.Should have Experienced in a Salesforce implementation through the full Software Development LifecycleDevelop user stories and to-be process flows to...


  • Bengaluru, Karnataka, India ScaleneWorks Full time

    Position Overview: ScaleneWorks is seeking a detail-oriented Salesforce Business Analyst to bridge the gap between business needs and Salesforce capabilities. The ideal candidate will ensure that our Salesforce solutions align with organizational goals. This role requires strong analytical skills, experience with Salesforce, and the ability to work...


  • Bengaluru, Karnataka, India NTT DATA Full time

    Job DescriptionNTT DATA Services is seeking a skilled Salesforce Business Analyst to lead the product intake, backlog prioritization, strategy, and roadmap of the Salesforce platform. The ideal candidate will have proven Salesforce product knowledge and experience in improving efficiencies in product management.Key Responsibilities: Work with business groups...


  • Bengaluru, Karnataka, India NR Consulting - India Full time

    Job Title: Salesforce Business Solutions AnalystAbout the Role:We are seeking a skilled Salesforce Business Solutions Analyst to join our team at NR Consulting - India. As a key member of our team, you will be responsible for designing and implementing Salesforce solutions that drive business growth and improvement.Key Responsibilities:* Gather and define...


  • Bengaluru, Karnataka, India Intuitive Surgical Full time

    About the RoleIntuitive Surgical is seeking a highly skilled Salesforce Business Analyst to join our team. As a key member of our business analysis team, you will play a critical role in implementing business processes and software solutions that drive business growth and efficiency.The ideal candidate will possess a strong understanding of business...


  • Bengaluru, India Aezion, Inc Full time

    Salesforce Business AnalystLocation: Bangalore/Coimbatore/MysoreFulltimeNote: Immediate Joiners Preferred Job descriptionWork with clients and end-users to gather, understand, and define business requirements.Should have Experienced in a Salesforce implementation through the full Software Development LifecycleDevelop user stories and to-be process flows to...


  • Bengaluru, India Aezion, Inc Full time

    Salesforce Business Analyst Location: Bangalore/Coimbatore/Mysore Fulltime Note: Immediate Joiners Preferred Job description Work with clients and end-users to gather, understand, and define business requirements. Should have Experienced in a Salesforce implementation through the full Software Development Lifecycle Develop user stories and to-be...


  • Bengaluru, India Aezion, Inc Full time

    Salesforce Business AnalystLocation: Bangalore/Coimbatore/MysoreFulltimeNote: Immediate Joiners Preferred Job descriptionWork with clients and end-users to gather, understand, and define business requirements.Should have Experienced in a Salesforce implementation through the full Software Development LifecycleDevelop user stories and to-be process flows to...


  • Bengaluru, Karnataka, India Intuitive Full time

    Job DetailsAt Intuitive Surgical, we are committed to using technology to improve surgical efficacy and decrease surgical invasiveness. We strive to foster an inclusive and diverse team, dedicated to making a difference in the lives of patients. As a Senior Salesforce Business Analyst, you will play a key role in implementing business processes software...


  • Bengaluru, Karnataka, India NTT DATA Full time

    Job Title: Salesforce Business AnalystJob Summary:NTT DATA Services is seeking a skilled Salesforce Business Analyst to lead the product intake, backlog prioritization, strategy, and roadmap of the Salesforce platform. The ideal candidate will have proven Salesforce product knowledge and experience in improving efficiencies in product management.Key...


  • Bengaluru, India NTT DATA Full time

    Job Description Req ID: 283832 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Salesforce Business Analyst to join our team in Bangalore, Karnātaka (IN-KA), India (IN).As...


  • Bengaluru, Karnataka, India Informica Solutions Full time

    Job SummaryInformica Solutions is seeking an experienced Salesforce Business Systems Analyst to drive business process improvements and optimize operational efficiency.Key ResponsibilitiesAnalyze real-time and historical data to identify areas for improvement and develop data-driven solutions.Promote a culture of continuous improvement, driving innovation...


  • Bengaluru, India Future Pulse Full time

    Job Summary:Experience: 5+ years as Functional ConsultantResponsibilities of Salesforce Functional Consultant includes analysing client needs and business processes, translating them into Salesforce solutions, and ensuring successful implementation. Collaborate with stakeholders, including clients and internal teams, to gather requirements, design solutions,...


  • Bengaluru, India Future Pulse Full time

    Job Summary:Experience: 5+ years as Functional ConsultantResponsibilities of Salesforce Functional Consultant includes analysing client needs and business processes, translating them into Salesforce solutions, and ensuring successful implementation. Collaborate with stakeholders, including clients and internal teams, to gather requirements, design solutions,...