Salesforce Business Analyst
6 days ago
Job Title:
Salesforce Business Analyst - Innovator
Overview of the Role:
We are looking for a skilled Salesforce Business Analyst to join our team at YASH Technologies. As a key member of our organization, you will play a crucial role in driving business growth and innovation by leveraging your expertise in Salesforce solutions.
Key Responsibilities:
- Collaborate with cross-functional teams to gather requirements and develop user stories that align with business objectives.
- Work closely with stakeholders to design and implement effective Salesforce solutions that meet their needs.
- Optimize business processes and lead CRM group meetings to drive business priorities and improve system adoption.
- Make recommendations on improvements to the user experience and provide data-driven insights to support decision-making.
- Review content of each new release and its impact on business processes, reporting back weekly to the Executive team on status updates.
- Troubleshoot issues related to project functionality, data, or system performance.
- Generate reports and dashboards to track key performance indicators (KPIs) and provide data-driven insights.
- Create custom fields, page layouts, reports, dashboards, and workflows.
Requirements and Qualifications:
- A minimum of 6+ years of experience as a Salesforce Business Analyst.
- Hands-on experience in Sales Cloud and Service Cloud.
- Proven ability to plan and oversee Salesforce projects to ensure timely completion within budget.
- Strong administration and configuration skills in Salesforce.
- Excellent analytical and problem-solving skills, with the ability to elicit requirements and write clear, concise requirement documents.
- Familiarity with Agile methodologies and tools like Jira and Confluence.
- Salesforce certifications are a plus.
Salary Range:
The estimated annual salary for this position is between ₹1,200,000 and ₹2,400,000, depending on qualifications and experience.
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