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Assistant Showroom Manager
2 months ago
*Reports to:* Showroom Manager/Director
*Location:* Koramangala
*Job Summary:*
We are seeking an organized and customer-focused Assistant Showroom Manager to support the daily operations of our luxury mattress showroom. The ideal candidate will assist in managing sales, customer service, visual merchandising, and team members to deliver exceptional customer experiences.
*Key Responsibilities:*
*Sales and Customer Service:*
1. Assist customers with sales inquiries, product information, and purchases.
2. Meet and exceed sales targets, maintaining a high level of customer satisfaction.
3. Develop and maintain relationships with customers, designers, and architects.
*Showroom Operations:*
1. Maintain showroom appearance, ensuring cleanliness, organization, and visual merchandising standards.
2. Assist with inventory management, receiving, and stocking merchandise.
3. Coordinate events, promotions, and product launches.
*Team Management:*
1. Supervise sales team members, providing guidance and training.
2. Assist with recruitment, onboarding, and performance evaluations.
3. Foster a positive, collaborative team environment.
*Administrative Tasks:*
1. Process sales transactions, handle customer payments, and manage point-of-sale systems.
2. Maintain accurate records, reports, and databases.
3. Assist with marketing initiatives and social media management.
*Requirements:*
Excellent communication, customer service, and leadership skills.
. Ability to work in a fast-paced environment, prioritizing multiple tasks.
Basic knowledge of luxury products (desired).
Proficiency in MS Office,, and point-of-sale systems.