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Client Services Representative

2 months ago

Kolkata, India Source2T Private Limited Full time

Company Description

Source2T Private Limited, located in Kolkata, is a firm that specializes in business transformation through the integration of People, Process, and Technology. With a focus on understanding practical business challenges and utilizing technology-driven automations, we design custom solutions to enhance our client's business processes.


Role Description

We are looking for a Client Servicing Representative to join our team. If you have a background in customer service and a passion for client satisfaction, we encourage you to apply.


Qualifications:

  • A graduate degree (minimum requirement).
  • Proficiency in MS Office (Excel, Word, and PowerPoint).
  • Strong command of written and spoken English.


Experience:

  • At least 2 years of relevant experience.
  • Experience in customer service or supply chain is a plus.


Key Responsibilities:

  • Manage and maintain relationships with clients, ensuring prompt and effective communication.
  • Address client inquiries and provide assistance as needed.
  • Work closely with internal teams to meet client expectations and resolve issues efficiently.