Customer Service Representative

3 weeks ago


Kolkata, West Bengal, India 2coms Full time

We are seeking a highly skilled Customer Service Representative to join our team at 2coms. Our client is a leading multinational telecommunications company headquartered in London.

The ideal candidate will have a minimum of 6 months experience in International Voice Process and possess excellent communication skills.

  1. Good communication skills to effectively interact with clients.
  2. Familiarity with International Voice Process to provide top-notch support.
  3. Ability to work in different time zones to cater to global clients.
  4. Excellent English skills for verbal and written communication.
  5. Knowledge of customer service principles to deliver exceptional service.

Qualifications: Undergraduate / Graduate / Postgraduate.

Experience: Minimum 6 months BPO experience up to 5 years.

Shift: Rotational.

Week Off: 2 days rotational week off.

Benefits: Both Side CAB, Opportunity to work with a captive unit, and chance to move laterally within the organization through IJP for various roles and business units.



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