
Salesforce Platform Administrator
3 weeks ago
Posting title : Salesforce Platform Administrator
Experience : 5-8 Years
Location : Mumbai/ Bangalore/ Pune/ Hyderabad/ Noida
Work mode : Hybrid
Primary skills : Salesforce, Experience Cloud, Marketing Cloud, Data Loader/ Data Import Wizard, Jira, ServiceNow
Qualification : Any Technical Degree
Roles & Responsibilities :
- Administer and maintain Salesforce environments, ensuring platform stability, security, and performance.
- Manage user access, profiles, roles, permissions, and data visibility.
- Oversee Salesforce configurations including page layouts, workflows, approval processes, validation rules, and custom objects.
- Support integrations between Salesforce and external systems through APIs or middleware.
- Manage and monitor Experience Cloud and Marketing Cloud functionalities.
- Handle data migration activities using tools like Data Loader and Data Import Wizard.
- Troubleshoot technical issues and provide effective solutions.
- Collaborate with Agile/Scrum teams to deliver platform enhancements and new features.
- Maintain clear documentation and communicate technical concepts to non-technical stakeholders.
Required Skills & Qualifications :
- 3-4 years of hands-on experience as a Salesforce Platform Administrator.
- Salesforce Administrator Certification (ADM-201) is required; Advanced Administrator certification is a plus.
- Strong knowledge of Salesforce architecture and administration best practices.
- Experience with Experience Cloud and Marketing Cloud.
- Proficiency with Salesforce data migration tools (Data Loader, Data Import Wizard).
- Understanding of integration tools (APIs, middleware).
- Strong problem-solving, analytical, and troubleshooting skills.
- Excellent communication and documentation abilities.
- Experience working in an Agile/Scrum environment.
- Knowledge of Apex and Lightning is a plus.
- Knowledge on tools- Jira, ServiceNow Service Desk, Confluence, Salesforce Marketing Cloud, Salesforce Experience Cloud, Salesforce Monitoring Tools, Salesforce Data Loader
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