
Salesforce Administrator
23 hours ago
Position Summary
The CRM Expert plays a pivotal role in the administration, configuration, and maintenance of our Salesforce platform. This individual will collaborate with various stakeholders to identify business requirements, bottlenecks and implement solutions (in collaboration with the development team) within Salesforce to support organizational objectives. The CRM Expert will also ensure data integrity, user adoption, and system scalability while providing ongoing support and training to users.
Redaptive is looking for someone with a good understanding of the Salesforce platform, who can understand both our current setup and our business objectives, to quickly identify areas of improvement. They should be comfortable with change management and governance, as well as communicating, prioritizing, and managing all aspects of a Salesforce project. The CRM Expert should be comfortable liaising with users and should take care of all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority.
Responsibilities And Duties
Administer and configure Salesforce to support business processes and requirements.
Collaborate with stakeholders to gather and analyze business needs, translating them into Salesforce solutions.
Develop and maintain reports, dashboards, and analytics to provide insights into sales performance and operational metrics.
Provide user support, troubleshooting issues, and delivering training sessions to ensure effective utilization of Salesforce.
Stay current with Salesforce releases, features, and best practices, implementing relevant updates and enhancements.
Participate in system testing, deployment, and ongoing optimization efforts to maximize the platform's efficiency and effectiveness.
All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
Salesforce configuration changes, including (but not limited to): Flow, , record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports
Must have Service Cloud experience.
Sandbox environment management.
Create a platform roadmap and define priorities, liaising with stakeholders.
Own the communication of any platform changes to end users and stakeholders.
Data management to improve Salesforce data quality, implementing rules and automation as needed
Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
User support tickets
Monitor and improve user adoption.
New user and ongoing user training
Willing to offer a helping hand for process and data related activities
Working with integrated applications including but not limited to DocuSign, Gainsight, Hubspot
Writing easy-to-use user interface, develop product manuals, how-to guides, and other content that distils technical information with ease and clarity
Main point of contact for Salesforce, HubSpot, Clari, and Sitetracker - managing system enhancements, maintaining the current environment, as well as supporting integrations with other systems (NetSuite & Grand Central).
Identify unused or underutilized platform features.
Required Abilities And Skills
Strong communication skills written & verbal.
Proven experience as a Salesforce Administrator, with a deep understanding of Salesforce configuration, customization, and administration.
Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
Ability to work independently and prioritize tasks in a dynamic environment.
Self-starter who can work independently and within a team.
Self-motivated and independent
Strong interpersonal and communication skills
Excellent attention to details
Working knowledge on PRM (preferred)
Working knowledge on CPQ & Service Cloud (preferred)
Education And Experience
Bachelor's degree in information technology, Computer Science, Business Administration, or related field (preferred).
Salesforce Administrator certification (ADM 201) or equivalent experience.
4-5 years of experience in Salesforce Administration
3-4 years of experience handing users & troubleshooting issues
2-3 years of experience in Service Cloud Configuration
1-2 years of experience in system/tools onboarding
Working experience in onboarding PRM
Familiarity with Salesforce Lightning Experience and Salesforce CPQ (Configure, Price, Quote) is a plus.
Working knowledge on Flows is a must.
Basic / Intermediate Excel
Knowledge on project management tools like - Jira, Asana, and Lucid charts
Travel
This role does not involve any international travel.
Redaptive is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
-
Salesforce Administrator
3 weeks ago
Pune, Maharashtra, India Zywave Full timeRole Overview :We are looking for a Salesforce Administrator to join our growing team in Pune.The role will serve as the primary administrator for Salesforce platforms, ensuring smooth operations, user support, and system enhancements.You will work closely with cross-functional stakeholders including Sales, Marketing, Operations, and IT to configure,...
-
Salesforce Administrator
2 days ago
Pune, Maharashtra, India Tudip Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout Company:Tudip Technologies Pvt. Ltd is a CMMI Level 5 extreme technology company. Careers at Tudip Technologies are not just jobs, but a promise of a bright and dynamic future. Tudip provides ample opportunities to grow within the company technically as well as a technocrat by promoting entrepreneurship. Tudip Technologies' careers will enable you to...
-
Salesforce Administrator
23 hours ago
Pune, Maharashtra, India Redaptive Full time ₹ 8,00,000 - ₹ 12,00,000 per yearPosition Summary:The CRM Expert plays a pivotal role in the administration, configuration, and maintenance of our Salesforce platform. This individual will collaborate with various stakeholders to identify business requirements, bottlenecks and implement solutions (in collaboration with the development team) within Salesforce to support organizational...
-
Salesforce Administrator
3 weeks ago
Pune, Maharashtra, India Quantum Global Kids Full timeJob Title: Salesforce Admin & Junior Developer (Full-Time, Remote)Location: Remote Work Hours: 8:00 AM – 3:00 PM PST Equivalent to 8:30 PM – 3:30 AM ISTAbout the Role: We are looking for a proactive and accountable Salesforce Assistant with strong administrative and appropriate development skills. The ideal candidate will also be familiar with DocuSign...
-
Salesforce Administrator
1 week ago
Pune, Maharashtra, India Bluvium Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per yearRole: Salesforce Administrator Working Hours: 8 AM to 4 PM (PST hours)Notice Period: Immediate joiners onlyMust-Have SkillsSalesforce Administrator certification (ADM-201)57 years of Salesforce Admin experience (Sales Cloud & Service Cloud)Strong expertise in user/security management, profiles, permission sets, data governanceProficiency in declarative tools...
-
Salesforce Administrator
4 weeks ago
Pune, Maharashtra, India Egnyte Full timePosition : Salesforce AdministratorLocation : RemoteEGNYTE YOUR CAREER. SPARK YOUR PASSION.Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 23,000 customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte,...
-
Salesforce Administrator CPQ
24 hours ago
Pune, Maharashtra, India Icertis Full time ₹ 12,50,000 - ₹ 25,00,000 per yearExperience: Minimum of 7 years of experience as a Salesforce Administrator.Certifications: Salesforce Certified Administrator (ADM 201) and Salesforce Certified Advanced Administrator (ADM 211) are required. Additional certifications is a plus.Technical Skills:Proficiency in Salesforce platform administration, including user management, security...
-
Salesforce Administrator
2 days ago
Pune, Maharashtra, India VTP Realty Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAdministration -Manage user accounts, roles, profiles, and security settings.Create and maintain objects, fields, record types, workflows, process builder flows, approval processes, and validation rules.Develop and maintain reports, dashboards, and data management processes.Monitor system usage, data integrity, and provide ongoing system support.Perform...
-
Associate Salesforce Administrator
4 weeks ago
Pune, Maharashtra, India Data Axle Full timeRole Data Axle s Marketing operations team is looking for a motivated and detail-oriented Salesforce Admin - Fresher to join our growing team in Pune This is an excellent opportunity for recent graduates or early-career professionals who are eager to build a career in CRM and marketing operations As a Salesforce Admin - Fresher you will be trained on...
-
Salesforce CPQ Administrator
6 days ago
Pune, Maharashtra, India LogicMonitor Full time ₹ 12,00,000 - ₹ 24,00,000 per yearAbout Us:We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable...