ERP Coordinator

3 weeks ago

Hyderabad, Telangana, India MPM Group Full time

Job Title: ERP (Enterprise Resource Planning) Coordinator

Location: Gachibowli, Hyderabad

Experience: 5+ Years

Notice Period: Immediate joiners

Salary Budget: 4.5 LPA – 6 LPA

Job Description:

We are looking for a detail-oriented and tech-savvy ERP Coordinator to manage and support our Enterprise Resource Planning (ERP) system. The ideal candidate will be responsible for coordinating ERP activities across departments and vendors, ensuring smooth data flow, and supporting end-users.

Key Responsibilities:

  • Coordinate with departments to understand their ERP-related needs and workflows.
  • Configure ERP modules, workflows, and business processes as per organizational needs, while maintaining comprehensive documentation including SOPs, user guides, and training materials, and ensuring end-user enablement through effective training on ERP features and best practices.
  • Providing day-to-day support for ERP users, including troubleshooting issues, answering queries, and resolving technical problems.
  • Act as a liaison between users and technical support teams to facilitate communication on troubleshoot user issues and resolve them effectively.
  • Assist in the implementation, testing, and maintenance of the ERP systems.
  • Leverage AI tools within the ERP and other platforms to generate insights and improve decision-making.
  • Manage and maintain secure cloud-based data storage and backups.
  • Collaborate with data analysts to build dashboards for real-time performance tracking
  • Integrate CRM systems (e.g., Salesforce, Zoho, HubSpot) with ERP for seamless lead-to-cash processes.
  • Support sales, marketing, and customer service teams in optimizing CRM workflows.
  • Utilize ClickUp or similar platforms for project and task management.
  • Coordinate with the IT team to troubleshoot system issues, software bugs, or user access concerns.
  • Assist in the automation of manual tasks using RPA tools and AI integrations.
  • Conduct regular training sessions and create documentation for ERP and software tools.
  • Monitor data accuracy and system functionality.
  • Generate regular reports and dashboards as per business requirements.
  • Ensure data security and compliance with organizational policies.
  • Stay updated with new ERP features, updates, and best practices, ensuring optimal system performance.

Requirements:

  • Bachelor's degree in Information Technology, Computer Engineering, or related field
  • 5+ years prior experience with ERP systems (such as SAP, Oracle, Zoho etc.)
  • Good understanding of business processes (finance, sales, inventory, etc.)
  • Strong analytical and communication skills
  • Proficiency in MS Excel and reporting tools
  • Ability to coordinate across teams and manage multiple tasks

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