NetSuite Developer

Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

Job Description 

We are looking for a full-time NetSuite Developer to join our RingCentral’s Enterprise Applications team. In this position, you will work with business partners, technology architects and system analysts to help implement the enterprise applications product roadmap. As an application engineer, you will apply your technical and functional ( techno-functional) knowledge to analyze system issues, perform bug triage, coordinate with multiple cross functional teams and find solutions.  You will be responsible for documenting detailed processes, performing systems configuration, scripting, bug fixes, testing, implementation, continuous improvement and ongoing support. To ensure we provide optimal service, you will be skilled at business processes and methodologies along with a strong analytical and data modeling background. 

  Responsibilities 

Business Requirements & Analysis: 

• Works closely with business partners, internal or external, to understand processes, gaps and goals.

• Develop and maintain documentation related to developing and modifying business processes and systems.

• Partner with business, internal and external technology teams to define associated system requirements and solutions. 

• Participate in systems implementation projects (requirements documentation, systems configuration, test documentation/execution, issue identification and resolution). 

• Be the techno-functional person who can provide technical solutions to business for the problems related to Finance Enterprise applications.

Business Solutions Design, Delivery & Support: 

• Design, implement, and maintain automated workflows, scripts, and integrations within NetSuite and connected systems (e.g., Concur, Coupa, Avalara).

• Proactive and takes initiative to gather information, investigate gaps / issues, identifies potential solutions and presents to both Business and IT stakeholders.

• Facilitate review sessions with functional owners, subject matter experts and end-user representatives. 

• Work with various teams to investigate Finance production support issues and ensure timely resolution.

• Work with cross functional teams to develop project milestones and timelines for development, UAT, production validation and go live. 

• Participate in scheduled system upgrades, including test plan development, testing, reviewing and evaluating new functionality.

• Support delivery of reporting, dashboards and business intelligence capabilities through partnership with IT and Business.

• Lead and perform data management and migration activities.

• Ensure training and timely communications in accordance with project timelines. 

• Engage in other areas of Finance such as Security, Compliance (SOX), Reporting, Production and participate in change management support to ensure projects are addressed from end to end and the needs, interests and success criteria of the business are met.

Qualifications & Skills 

• Bachelor's degree in Information & Computer Science or related field.

• 5+ years of experience working with NetSuite ERP in a technical or techno-functional role.

• Good functional and configuration level understanding of one or more areas including but not limited to ERP System Administration, Order to Cash, Procure to Pay, Invoicing, Revenue Recognition, Taxation, Customer Billing etc.

• Experience in Javascript or any other programming language is a must.

• Strong experience with SuiteScript, SuiteFlow, SuiteBuilder, SuiteAnalytics.

• Experience with building web services integrations (REST/SOAP).

• Proven ability to learn complex, distributed systems quickly and thoroughly.

• Document complex systems, processes, events and architectures.

• Must be customer centric and have the interpersonal skills necessary to manage business and technology relationships. 

• Must be a self-starter, deal with ambiguity and thrive in a rapidly changing business environment.

• Ability to communicate effectively (written and verbally) with both technical and non-technical parties.

• Can Do and Open to Learn Attitude Required