Key Account Manager
3 weeks ago
Job Description:
- We are looking for a skilled Key Account Manager to oversee the relationship's of the company with its most important clients.
- You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.
- The ideal candidate will be be apt in building strong relationships with strategic customers.
- You will be able to identify needs and requirements to promote our company's solutions and achieve mutual satisfaction.
- The goal is to contribute in sustaining and growing our business to achieve long-term Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
- Acquire a thorough understanding of key customer needs and requirements.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Ensure the correct products and services are delivered to customers in a timely manner.
- Serve as the link of communication between key customers and internal teams.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Play an integral part in generating new sales that will turn into long-lasting relationships.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
Requirements and skills:
- Proven experience as key account manager.
- Experience in sales and providing solutions based on customer needs (IT).
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
- Excellent organizational skills.
- Ability in problem-solving and negotiation.
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