Retention Marketing
2 weeks ago
Role Overview :Responsible for designing and executing customer lifecycle strategies at a brand and category level, with a focus on acquisition, retention, loyalty, and conversion. You will drive customer engagement and business growth across both Luxe and non-Luxe brands. This role requires strong analytical skills, cross-functional collaboration, and the ability to translate customer insights into measurable outcomes.Key Responsibilities :CLM Strategy & Execution Design and implement brand/category-level CLM plans leveraging Sampling, GWP (Gift with Purchase), and Try & Buy initiatives to boost acquisition, retention, and loyalty. Develop and scale end-to-end Sampling SOPs ensuring streamlined distribution, tracking, and conversion for both Luxe and non-Luxe brands. Partner with brand teams to build customer journeys across touchpoints, ensuring a personalized and consistent experience. Identify and activate growth levers using customer segmentation, cohort analysis, and lifecycle triggers.Reporting & Analysis Measure and optimise sampling performance to improve conversion rates, repeat purchases, and CLTV (Customer Lifetime Value). Drive actionable insights using sampling conversion data, cohorting, and retargeting intelligence. Track and report on campaign ROI, highlighting opportunities for better targeting and scaling. Contribute to driving Marketing Income by showcasing the value of CLM-led programs to partner brands.Stakeholder Management Work closely with Brand Managers, Key Account Managers, Marketing, Analytics, Site & Product teams to align CLM initiatives with overall business priorities. Act as a key liaison between internal stakeholders and external brand partners to co-create impactful CLM strategies. Ensure timely execution and monitoring of all CLM initiatives by coordinating across functions.Process Excellence & Innovation Continuously improve processes around sampling and customer lifecycle campaigns to ensure efficiency and scalability. Stay updated with industry best practices in lifecycle marketing, customer engagement, and loyalty management. Experiment with new models of customer engagement (e.g., gamified experiences, targeted loyalty mechanics) to drive innovationQualification, Experience & Skills Required:1–6 years of experience in Customer Lifecycle Management, CRM, Retention Marketing, or Brand Marketing. Strong knowledge of sampling mechanics, loyalty programs, and acquisition funnels. Analytical mindset with proficiency in Excel/SQL/Tableau/Google Analytics or similar tools. Ability to work with large datasets and derive actionable insights. Excellent stakeholder management, project management, and communication skills. Exposure to e-commerce, retail, or beauty/fashion industries preferred.
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Retention Marketing
3 weeks ago
New Delhi, India Grip Invest Full timeJob Description: Marketing InternLocation: Gurugram, HaryanaDuration: 6 MonthsType: Paid, Full-time InternshipPlease fill the Google form if you are interested - LinkAbout the RoleWe are looking for a motivated Retention Marketing Intern to join our team. The intern will support customer engagement and retention initiatives by assisting in the creation,...
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Retention Marketing
3 weeks ago
New Delhi, India Grip Invest Full timeJob Description: Marketing InternLocation: Gurugram, HaryanaDuration: 6 MonthsType: Paid, Full-time InternshipPlease fill the Google form if you are interested -About the RoleWe are looking for a motivated Retention Marketing Intern to join our team. The intern will support customer engagement and retention initiatives by assisting in the creation,...
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Retention Marketing
4 weeks ago
New Delhi, India Grip Invest Full timeJob Description: Marketing Intern Location:Gurugram, Haryana Duration:6 Months Type:Paid, Full-time Internship Please fill the Google form if you are interested -Link About the RoleWe are looking for a motivatedRetention Marketing Internto join our team. The intern will support customer engagement and retention initiatives by assisting in the creation,...
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Retention Marketing Specialist
2 weeks ago
New Delhi, India Sotrue Full timeJob DescriptionBrand: SotrueLocation: Sector 6, Noida (In-Office)Role: Retention Marketing SpecialistAbout Us:Sotrue is India’s first glow-first beauty brand, reimagining glow not just as a finish but as a feeling. We create effortless, everyday skincare–makeup hybrids made for Indian skin tones, climates, and lifestyles.Built for the women of Bharat who...
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Retention Manager
3 weeks ago
New Delhi, India XYLEM LEARNING Full timeJob Title: Retention ManagerJob Description:We are seeking an experienced and learner-focused Retention Manager to lead our efforts in driving student engagement, reducing churn, and increasing lifetime value across our learning ecosystem. This role involves managing a team, building strong retention strategies, and ensuring learners stay motivated and...
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Retention Marketing Specialist
2 weeks ago
New Delhi, India Sotrue Full timeJob Description Brand:Sotrue Location:Sector 6, Noida (In-Office) Role:Retention Marketing Specialist About Us: Sotrue is India’s firstglow-first beauty brand , reimagining glow not just as a finish but as a feeling. We create effortless, everyday skincare–makeup hybrids made for Indian skin tones, climates, and lifestyles. Built for the women of Bharat...
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Retention & Email Marketing Specialist
4 weeks ago
New Delhi, India Pocketpills Full timeAbout PocketpillsWe’re a healthcare platform for humans, designed for real life. Pocketpills is Canada’s leading online pharmacy & medical care platform. Re-imagining healthcare to make it accessible, affordable and entirely human. Driven by our passion for innovation and customer-care, we’ve designed a suite of digital care experiences that empower...
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Retention Marketing
2 weeks ago
New Delhi, India Nykaa Full timeJob Overview:We are looking for a Retention Marketing Executive to join our dynamic team at Nykaa. The role involves driving customer engagement, retention, and loyalty through effective marketing strategies. The ideal candidate will have hands-on experience with marketing automation tools such as CleverTap, MoEngage, or WebEngage, and a strong understanding...
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Retention Manager
2 weeks ago
New Delhi, India Kushal's Fashion Jewellery Full timeRetention Manager- Job DescriptionThe Retention Manager will lead the strategy and execution of customer retention initiatives across both retail and online channels. This role is responsible for deepening customer relationships, increasing repeat purchase frequency, and building long-term brand loyalty. The ideal candidate will bring a strong understanding...
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Retention Marketing Internship
3 weeks ago
New Delhi, India The Yoga Institute Mumbai Full timeAbout us: The Yoga Institute is the oldest organized Yoga center in the world. In 1918, Shri Yogendra ji laid the foundation of our 106+ years legacy which drives us forward to this day. The Yoga Institute has incorporated the essence of classical and traditional yoga systems and brought it to millions of people looking for physical, mental and spiritual...
