Guest Relations Officer

1 month ago


Mumbai, India Mayfair Housing Full time

Responsibilities:

  • Filling up the walk ins form of Clients or Brokers.
  • Escorting the clients to the waiting lounge or area.
  • Assigning a sales manager on Rota basis as approved by the site head.
  • Maintaining the stock of pantry, stationery.
  • Handling walk-in clients at Project sites.
  • Ensure customers are attended on time regarding project details.
  • Respond to customers on time and provide complete and correct information either in writing or in person as requested.
  • Maintaining customer updates on enquiries made.
  • Maintain database and MIS.
  • Basic housekeeping.
  • Making tea/coffee arrangements for guests / walk-in clients.


Requirements:

  • Must be Fluent in English and Hindi.


Location

Mayfair Housing, Amboli, Andheri West.



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