Applications/Production Support Engineer

2 weeks ago

Chennai, India LITTLE ROBIN TECHNOLOGY PARTNERS PRIVATE LIMITED Full time

Job Description :

We are seeking a dynamic and experienced Application Support / Production Support professional to join our team.

As a member of the support team, you will be responsible for monitoring, troubleshooting, and maintaining the reliability and performance of our applications and systems in the production environment.

The role demands excellent communication, technical expertise, and a hands-on approach to resolving issues efficiently.

Key Responsibilities :

Business Communication :

- Communicate effectively with cross-functional teams and stakeholders.

- Be able to articulate issues and resolutions clearly and assertively.

Automation and Monitoring :

- Use automation tools to monitor and observe software reliability and performance in the production environment, ensuring smooth operations.

Technical Troubleshooting :

- Troubleshoot issues within the OSI model and escalate as required.

- Ensure that incidents are documented and resolved in a timely manner.

- Resolve issues related to reconciliation jobs, reports, and database/file uploads.

Coding & Scripting :

- Basic understanding of coding (Java/.NET, Groovy, PowerShell scripting) to assist in reviewing logs and resolving issues.

- Run basic SQL queries for troubleshooting and have knowledge of DB2 and MS SQL databases.

System Administration :

- Basic Windows system administration skills, including understanding file naming, file locks, services, and permissions.

- Basic understanding of networking concepts, particularly the OSI model.

FTP & Scripting :

- Understand and troubleshoot FTP applications, including scripting for outbound and inbound SFTP.

Scheduler Knowledge :

- Familiarity with schedulers like Titan or Enterprise Scheduler (Gem) is a plus.

Monitoring Tools :

- Hands-on experience with monitoring tools such as Dynatrace to track system performance and identify potential issues.

- Monitor and report on Service Level Objectives (SLOs) for applications.

- Collaborate with business and product owners to define and measure Key Performance Indicators (KPIs).

Disaster Recovery & High Availability :

- Work on Disaster Recovery (DR) and High Availability (HA) processes to ensure business continuity.

Incident Management & L2 Support :

- Manage and respond to incidents, triage issues, and provide L2 application support to ensure system availability and reliability

(ref:hirist.tech)

  • Production Support Engineer

    2 months ago

    Chennai, India Tiger Analytics Full time

    As a Production Support Engineer is responsible for ensuring the stability, integrity, and efficient operation of the production systems that support core organizational functions. This role involves diagnosing, troubleshooting, and resolving issues to minimize downtime and prevent future occurrences, working closely with development, operations, and...

  • Production support engineer

    2 months ago

    Chennai, India Tiger Analytics Full time

    As a Production Support Engineer is responsible for ensuring the stability, integrity, and efficient operation of the production systems that support core organizational functions. This role involves diagnosing, troubleshooting, and resolving issues to minimize downtime and prevent future occurrences, working closely with development, operations, and...

  • Production Support Engineer

    2 months ago

    Chennai, India Tiger Analytics Full time

    As a Production Support Engineer is responsible for ensuring the stability, integrity, and efficient operation of the production systems that support core organizational functions. This role involves diagnosing, troubleshooting, and resolving issues to minimize downtime and prevent future occurrences, working closely with development, operations, and...

  • Production support engineer

    2 months ago

    Chennai, India Tiger Analytics Full time

    As a Production Support Engineer is responsible for ensuring the stability, integrity, and efficient operation of the production systems that support core organizational functions. This role involves diagnosing, troubleshooting, and resolving issues to minimize downtime and prevent future occurrences, working closely with development, operations, and...

  • Tech Support Specialist

    4 weeks ago

    Chennai, Tamil Nadu, India Teamware Solutions ( A division of Quantum Leap Co Full time

    Job DescriptionWe are seeking a skilled Applications Support Engineer to join our team at Teamware Solutions (A division of Quantum Leap Co). As an ideal candidate, you will have strong understanding of SQL and Unix, good knowledge of ITIL processes, and excellent communication and interpersonal skills.Key Responsibilities:Incident Management: Respond...

  • Windows application support engineer

    2 months ago

    Chennai, India Movate Full time

    Job Title: Windows Application Support Engineer for IIS (Excellent English communication is Mandatory) Job Description: As a Windows Application Support Engineer for IIS (Internet Information Services), your primary responsibility is to provide technical support and expertise in managing and troubleshooting Windows-based applications hosted on IIS. You...

  • Windows Application Support Engineer

    2 months ago

    Chennai, India Movate Full time

    Job Title: Windows Application Support Engineer for IIS(Excellent English communication is Mandatory)Job Description:As a Windows Application Support Engineer for IIS (Internet Information Services), your primary responsibility is to provide technical support and expertise in managing and troubleshooting Windows-based applications hosted on IIS. You will...

  • Windows application support engineer

    2 months ago

    Chennai, India Movate Full time

    Job Title: Windows Application Support Engineer for IIS (Excellent English communication is Mandatory) Job Description:As a Windows Application Support Engineer for IIS (Internet Information Services), your primary responsibility is to provide technical support and expertise in managing and troubleshooting Windows-based applications hosted on IIS. You...

  • Windows Application Support Engineer

    2 months ago

    Chennai, India Movate Full time

    Job Title: Windows Application Support Engineer for IIS (Excellent English communication is Mandatory)Job Description:As a Windows Application Support Engineer for IIS (Internet Information Services), your primary responsibility is to provide technical support and expertise in managing and troubleshooting Windows-based applications hosted on IIS. You will...

  • Production Support Engineer

    2 months ago

    Chennai, India Tiger Analytics Full time

    As a Production Support Engineer is responsible for ensuring the stability, integrity, and efficient operation of the production systems that support core organizational functions. This role involves diagnosing, troubleshooting, and resolving issues to minimize downtime and prevent future occurrences, working closely with development, operations, and...

  • Production Support Engineer

    2 months ago

    Chennai, India Tiger Analytics Full time

    As a Production Support Engineer is responsible for ensuring the stability, integrity, and efficient operation of the production systems that support core organizational functions. This role involves diagnosing, troubleshooting, and resolving issues to minimize downtime and prevent future occurrences, working closely with development, operations, and...

  • Production Support Engineer

    2 months ago

    Chennai, India Tiger Analytics Full time

    As a Production Support Engineer is responsible for ensuring the stability, integrity, and efficient operation of the production systems that support core organizational functions. This role involves diagnosing, troubleshooting, and resolving issues to minimize downtime and prevent future occurrences, working closely with development, operations, and...

  • Windows Application Support Engineer

    2 months ago

    Chennai, India Movate Full time

    Job Title: Windows Application Support Engineer for IIS (Excellent English communication is Mandatory)Job Description:As a Windows Application Support Engineer for IIS (Internet Information Services), your primary responsibility is to provide technical support and expertise in managing and troubleshooting Windows-based applications hosted on IIS. You will...

  • Windows Application Support Engineer

    2 months ago

    Chennai, India Movate Full time

    Job Title: Windows Application Support Engineer for IIS (Excellent English communication is Mandatory)Job Description:As a Windows Application Support Engineer for IIS (Internet Information Services), your primary responsibility is to provide technical support and expertise in managing and troubleshooting Windows-based applications hosted on IIS. You will...

  • Kindle Digital Product Support Engineer

    3 weeks ago

    Chennai, Tamil Nadu, India myGwork Full time

    Software Deployment and Engineering RoleThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.About the JobThe Amazon Kindle Reader Support Engineering team provides production engineering support. It is also responsible for...

  • Software Engineer

    3 weeks ago

    Chennai, India Luxoft Full time

    Project descriptionExciting opportunity to join a major Australian Bank in an Applicaiton Support Engineering role. Modern, cloud-based and looking for the right person to streamline and troubleshoot critical business processes.ResponsibilitiesTroubleshoot file transfer failures and process failed files before agreed cutoff time.Maintain documentation of...

  • Application Support

    7 months ago

    Chennai, Tamil Nadu, India Encora Full time

    **Application Support & Maintenance** **Experience: 6+ years** **Job Mode: Full-time** **Work Mode: Hybrid** **Location: Chennai** **Job Summary** As an Application Support ,should have good experience in Oracle & Linux Commands **Responsibilities and Duties** - Strong experience in production support and maintenance. - Agile software development with...

  • Production Support Engineer

    4 weeks ago

    Chennai, India Intellect Design Arena Ltd Full time

    POSITION : Java Developer (Banking Domain)EXPERIENCE (IN YEARS): 3 to 5ROLE TYPE : FTELOCATION : ChennaiSKILLS : Strong expertise as Java Production Support in Banking Domain. Java, J2EE, Java Script, Websphere Application Server, Oracle SQL Queries, Good Communication skillsABOUT INTELLECT DESIGN ARENA LTD.Intellect Design Arena Limited is a global...

  • Production support engineer

    4 weeks ago

    Chennai, India Intellect Design Arena Ltd Full time

    POSITION : Java Developer (Banking Domain)EXPERIENCE (IN YEARS): 3 to 5ROLE TYPE : FTELOCATION : ChennaiSKILLS : Strong expertise as Java Production Support in Banking Domain. Java, J2 EE, Java Script, Websphere Application Server, Oracle SQL Queries, Good Communication skillsABOUT INTELLECT DESIGN ARENA LTD.Intellect Design Arena Limited is a global...

  • Production Support Engineer

    4 weeks ago

    Chennai, India Intellect Design Arena Ltd Full time

    POSITION: Java Developer (Banking Domain)EXPERIENCE(IN YEARS): 3 to 5ROLE TYPE: FTELOCATION: ChennaiSKILLS: Strong expertise as Java Production Support in Banking Domain. Java, J2EE, Java Script, Websphere Application Server, Oracle SQL Queries, Good Communication skillsABOUT INTELLECT DESIGN ARENA LTD.Intellect Design Arena Limited is a global leader in...