Application Support

5 months ago


Chennai Tamil Nadu, India Encora Full time

**Application Support & Maintenance**

**Experience: 6+ years**

**Job Mode: Full-time**

**Work Mode: Hybrid**

**Location: Chennai**

**Job Summary**

As an Application Support ,should have good experience in Oracle & Linux Commands

**Responsibilities and Duties**
- Strong experience in production support and maintenance.
- Agile software development with Scrum.
- Extensive experience in project support, enhancement, CR (Change Request) and client interaction. - Goal-oriented individual with strong leadership capabilities.
- Analytical and Logical abilities and relationship management skills
- Consolidate Users / QA (Quality Analyst) Sign offs and create CTASK requests for production code deployment
- Support production team with any queries for next 30 days (about 4 and a half weeks) to monitor the production environment post deployment as warranty period 24*7 Production support on call person for 2 weeks in a month during the deployment
- Identifying defects and perform root cause analysis by analyzing data quality issues Highly proficient in understanding modern technologies and accomplishing projects goals successfully quick learner, self-Motivated. Flexible and ability to solve problems efficiently
- Incident Management
- CAB Review Meeting

**Qualifications and Skills**
- Bachelor's degree in Computer Science, Engineering, or a related field.
- Minimum 6 years of experience in support.
- Experience with database technologies, such as Oracle or SQL Server.
- Excellent analytical and problem-solving skills.
- Strong communication skill

**Role-specific Requirements**
- Linux
- Oracle

Other Skills: QA/Performance Testing, Deployments, Stakeholder/Project management

**About Encora**

Encora is a global company that offers Software and Digital Engineering solutions, with more than 9000 Encorians around the world. Our technology practices include Cloud Services, Product Engineering & Development, Data Modernization & Engineering, Digital Experience, DevSecOps, Cybersecurity, Quality Engineering, Generative AI, among others.

At Encora Inc. we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.



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