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3 days ago

Pune, India Hadron GBS Full time

Description : Position : ServiceNow TrainerExperience : 58 yearsLocation : Baner, PuneRole Overview : We are looking for an experienced ServiceNow Trainer to design and deliver effective training programs across multiple ServiceNow modules. The ideal candidate will have hands-on expertise with the ServiceNow platform, strong communication skills, and the ability to simplify complex technical concepts for diverse learners.Key Responsibilities : - Conduct structured training sessions on ServiceNow modules such as ITSM, HRSD, ITOM, ITBM, CMDB, and related areas.- Design and develop engaging training materials, including presentations, hands-on labs, and assessments.- Deliver both theoretical and practical training using live ServiceNow instances.- Evaluate participant performance and provide actionable feedback.- Stay updated on the latest ServiceNow releases, functionalities, and best practices.- Support learners in ServiceNow certification preparation (CSA, CIS, CAD, etc.).- Collaborate with internal teams to tailor training content based on business requirements.Required Skills & Qualifications : - Bachelors degree in Computer Science, IT, or a related field.- 58 years of total experience, including at least 3 years in ServiceNow training or consulting.- Proficiency in core ServiceNow modules and platform features.- Excellent presentation, communication, and facilitation skills.- ServiceNow certifications such as CSA, CIS, or Certified Trainer preferred. (ref:hirist.tech)

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