ServiceNow Trainer

23 hours ago

Pune India Hadron GBS Full time

Job Description Position: ServiceNow Trainer Experience: 58 years Location: Baner, Pune Role Overview We are looking for an experienced ServiceNow Trainer to design and deliver effective training programs across multiple ServiceNow modules. The ideal candidate will have hands-on expertise with the ServiceNow platform, strong communication skills, and the ability to simplify complex technical concepts for diverse learners. Key Responsibilities - Conduct structured training sessions on ServiceNow modules such as ITSM, HRSD, ITOM, ITBM, CMDB, and related areas. - Design and develop engaging training materials, including presentations, hands-on labs, and assessments. - Deliver both theoretical and practical training using live ServiceNow instances. - Evaluate participant performance and provide actionable feedback. - Stay updated on the latest ServiceNow releases, functionalities, and best practices. - Support learners in ServiceNow certification preparation (CSA, CIS, CAD, etc.). - Collaborate with internal teams to tailor training content based on business requirements. Required Skills & Qualifications - Bachelor's degree in Computer Science, IT, or a related field. - 58 years of total experience, including at least 3 years in ServiceNow training or consulting. - Proficiency in core ServiceNow modules and platform features. - Excellent presentation, communication, and facilitation skills. - ServiceNow certifications such as CSA, CIS, or Certified Trainer preferred.

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