ServiceNow Trainer
4 weeks ago
Job Description Job Title: ServiceNow LLM Trainer Location: India (Remote) Employment Type: Contract (Full-Time, Remote) Duration: 2 weeks (with possible extension) Start Date: Immediate (within 1 week) Role Overview We are seeking an experienced ServiceNow Product Specialist / Trainer with strong expertise in CSM, ITSM, or HRSD modules to design realistic, scenario-driven workflows used in AI model training. This is not a configuration or development role instead, you'll translate real enterprise workflows and decision logic into structured, data-driven tasks that help improve AI reasoning around ServiceNow-like processes. Key Responsibilities Design scenario-driven tasks based on ServiceNow workflows such as case handling, SLA tracking, HR requests, and IT incidents. Define decision-making frameworks, taxonomies, and evaluation criteria for model training. Write clear, natural instructions aligned with ServiceNow business logic. Represent tasks in JSON and validate datasets using SQL. Apply prompt engineering principles to create and refine AI training tasks. Collaborate with peers to expand coverage across ServiceNow domains. Document reusable patterns, examples, and best practices. Required Skills & Experience 46 years of hands-on experience with ServiceNow (especially CSM, ITSM, and HRSD modules). Deep understanding of workflows, incidents, requests, SLAs, and Knowledge Management. Strong proficiency in JSON and SQL. Ability to design realistic enterprise workflows and structured data. Excellent analytical, logical reasoning, and communication skills. Available to work 8 hours/day with at least 34 hours overlap with CST (US time zone). Preferred Qualifications ServiceNow certifications such as: Certified System Administrator (CSA) Certified Implementation Specialist (CSM or HRSD) Prior experience with AI model training, data preparation, or prompt engineering. Familiarity with Agile methodologies. Additional Information Contract role: No paid leave or medical benefits. Full-time commitment required (40 hours/week). Dual employment not permitted unless explicitly approved. Candidates from OFAC-restricted countries are not eligible (list available upon request). Interview Process Resume Shortlist Scenario/Coding Challenge Live Technical Interview
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ServiceNow Trainer
3 weeks ago
Pune, India Hadron GBS Full timeJob Description Position: ServiceNow Trainer Experience: 58 years Location: Baner, Pune Role Overview We are looking for an experienced ServiceNow Trainer to design and deliver effective training programs across multiple ServiceNow modules. The ideal candidate will have hands-on expertise with the ServiceNow platform, strong communication skills, and the...
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ServiceNow LLM Trainer
2 weeks ago
India MillionLogics Full timeCompany Description As a trusted Oracle Partner, MillionLogics stands as a global powerhouse in IT solutions, merging innovation, expertise, and strategic vision. With offices in London, UK, and a development hub in Hyderabad, India, MillionLogics bridges sharp business foresight with world-class technical talent. Our mission is to transform enterprises...
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ServiceNow LLM Trainer
2 weeks ago
India MillionLogics Full timeCompany Description As a trusted Oracle Partner, MillionLogics stands as a global powerhouse in IT solutions, merging innovation, expertise, and strategic vision. With offices in London, UK, and a development hub in Hyderabad, India, MillionLogics bridges sharp business foresight with world-class technical talent. Our mission is to transform enterprises...
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ServiceNow LLM Trainer
1 week ago
India MillionLogics Full timeJob Description Company Description As a trusted Oracle Partner, MillionLogics stands as a global powerhouse in IT solutions, merging innovation, expertise, and strategic vision. With offices in London, UK, and a development hub in Hyderabad, India, MillionLogics bridges sharp business foresight with world-class technical talent. Our mission is to transform...
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India Unicorn Workforce Full timePosition: ServiceNow LLM Trainer Mode: Remote Shift: 12:30/1:30 PM to 9:30/10:30 PM IST Role Overview We are urgently looking for a ServiceNow LLM Trainer with strong functional expertise in key ServiceNow products such as Customer Service Management (CSM), IT Service Management (ITSM), or HR Service Delivery (HRSD) . This role focuses on designing...
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India Unicorn Workforce Full timePosition: ServiceNow LLM Trainer Mode: Remote Shift: 12:30/1:30 PM to 9:30/10:30 PM IST Role Overview We are urgently looking for a ServiceNow LLM Trainer with strong functional expertise in key ServiceNow products such as Customer Service Management (CSM), IT Service Management (ITSM), or HR Service Delivery (HRSD) . This role focuses on designing...
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Software Engineer
4 weeks ago
India Crossing Hurdles Full timeJob Title: LLM - ServiceNow LLM Trainer (Short-Term Contract) Type: Contract (2 months) Location: Remote About the Role: We are seeking a highly skilled ServiceNow LLM Trainer with 4–6 years of experience in ServiceNow, specializing in CSM, ITSM, and HRSD modules. The ideal candidate will work on translating real-world ServiceNow workflows into structured,...
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Software Engineer
4 weeks ago
India Crossing Hurdles Full timeJob Title: LLM - ServiceNow LLM Trainer (Short-Term Contract)Type: Contract (2 months)Location: Remote About the Role:We are seeking a highly skilled ServiceNow LLM Trainer with 4–6 years of experience in ServiceNow, specializing in CSM, ITSM, and HRSD modules. The ideal candidate will work on translating real-world ServiceNow workflows into structured,...
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ServiceNow Developer
3 weeks ago
India People Prime Worldwide Full timeAbout Client: Our client is one of the world's fastest-growing AI companies, accelerating the advancement and deployment of powerful AI systems. They helps customers in two ways: Working with the world’s leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM and frontier...
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ServiceNow with AI
3 weeks ago
India People Prime Worldwide Full timeAbout Company Our client is a trusted global innovator of IT and business services. We help clients transform through consulting, industry solutions, business process services, digital & IT modernisation and managed services. Our client enables them, as well as society, to move confidently into the digital future. We are committed to our clients’ long-term...