Customer Success Engineer
3 days ago
Company DescriptionAt StratApps, we are dedicated to transforming how businesses approach Customer Success. Specializing in addressing challenging customer success (CS) issues, we provide solutions such as hiring visionary leaders, training high-performance teams, and implementing advanced Customer Success Platforms (CSPs). Our AI-based insights and proven frameworks empower organizations to reduce churn, maximize revenue, and optimize CS operations. Through measurable results, we help businesses predict customer attrition, drive expansion, and build scalable and efficient customer success teams.Role DescriptionThis is a full-time on-site role in Hyderabad for a Customer Success Engineer. The role involves providing technical support, addressing customer issues through troubleshooting, and ensuring smooth implementation of customer success platforms. The Customer Success Engineer will work closely with clients to optimize system performance, maintain network security, and collaborate with internal teams to improve customer outcomes.QualificationsTechnical Qualifications & Experience:- 4–8 years of hands-on experience in network security. - Proven expertise in deploying and managing Palo Alto Networks Next-Generation Firewalls (NGFW). - Strong understanding of firewall concepts: Security Policies, NAT (Source/Destination), Decryption, Authentication. - Experience configuring IPsec VPN tunnels and implementing GlobalProtect for remote access. - Solid foundational knowledge of the Prisma Access SASE solution. - In-depth understanding of core networking protocols and functions: TCP/IP (including IP headers and fragmentation), DHCP, DNS, ARP. - Strong experience in analyzing packet captures for troubleshooting. - Detailed understanding of Palo Alto Networks Packet Flow and security features such as App-ID, Content-ID, and User-ID.
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Customer Success Analyst
2 weeks ago
New Delhi, India Camu Full timeJob Title: Customer Success Analyst / Product AnalystExperience: Freshers (Education domain preferred)Location: Chennai – PallikaranaiWork Mode: On-site (Office)Number of Positions: 6Languages: English and Hindi (preferred)About the RoleWe are looking for dynamic and detail-oriented Customer Success Analysts / Product Analysts to join our growing team....
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Customer Success Manager
2 weeks ago
New Delhi, India Cekura Full timeAbout CekuraCekura (YC F24) is one of the fastest-growing companies in its batch, with strong revenue traction. We’re well-funded, backed by premier investors, and have years of runway.We’re building the reliability layer for Voice & Chat AI. Teams use Cekura to simulate, test, and monitor their AI agents end-to-end—measuring latency, barge-in,...
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Customer Success Manager
3 weeks ago
New Delhi, India Cekura Full timeAbout Cekura Cekura (YC F24) is one of the fastest-growing companies in its batch, with strong revenue traction. We’re well-funded, backed by premier investors, and have years of runway. We’re building thereliability layer for Voice & Chat AI . Teams use Cekura tosimulate ,test , andmonitortheir AI agents end-to-end—measuring latency, barge-in,...
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Customer Success Manager
3 weeks ago
New Delhi, India Recro Full timeJob Details:Job Title: Partner Success – EdTechLocation: Hybrid (3 days from office)Work Schedule:- Shift Timings: 5:30 PM – 2:30 AM or 6 PM – 3 AM (Two-way cab provided) - 5 days working, 2 consecutive offs - Additional Shift Allowance: ₹750/dayAbout the RoleWe are looking for a Parnerer Success with strong experience in interacting with US-based...
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Customer Success Specialist
3 days ago
New Delhi, India Concentric AI Full timeCustomer Success Specialist (CSS) – IC RoleLocation:Pune Role Type:Individual Contributor Industry:SaaS | Data Security About Us:Concentric AI is a dynamic and innovative startup dedicated to pushing the boundaries of data security. We are passionate about solving complex problems and creating cutting-edge solutions that make a significant impact. If you...
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Customer Success Specialist
5 days ago
New Delhi, India Concentric AI Full timeCustomer Success Specialist (CSS) – IC RoleLocation: PuneRole Type: Individual ContributorIndustry: SaaS | Data SecurityAbout Us:Concentric AI is a dynamic and innovative startup dedicated to pushing the boundaries of data security. We are passionate about solving complex problems and creating cutting-edge solutions that make a significant impact. If you...
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Customer Success Manager
6 days ago
New Delhi, India Total CollectR Virtual Collector & Debt Negotiator Full timeWe're a fast growing SaaS company on the hunt for an experienced Customer Success Manager who can help us build our Customer Success Department from the ground up.That means we're looking for builderswho thrive in environments with minimal structure, is excited by the idea of building infrastructure and breathing life into it through direct execution.This...
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Customer Success Manager
5 days ago
New Delhi, India Total CollectR Virtual Collector & Debt Negotiator Full timeWe're a fast growing SaaS company on the hunt for an experienced Customer Success Manager who can help us build our Customer Success Department from the ground up.That means we're looking for builderswho thrive in environments with minimal structure, is excited by the idea of building infrastructure and breathing life into it through direct...
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Customer Success Lead
2 weeks ago
New Delhi, India ZocialOne Full timeZocialOne is building the future of AI-powered social media marketing for creators and small businesses. Over 100,000+ users rely on our platform to create content, stay consistent, and grow across Instagram, Facebook, LinkedIn, Google Business, and more.We’re now looking for a Customer Success Leader who can build, own, and scale the entire customer...
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Customer Success Manager
1 day ago
New Delhi, India Arcana Full timeShift timings: 9 PM IST to 6 AM ISTAbout Us:We are seeking Customer Success Managers to join our team and collaborate closely with our clients, analysts, sales, product, and engineering teams. In this role, you'll be instrumental in ensuring client success and driving company growth. You’ll proactively engage with clients, helping them navigate our...
