ServiceNow Developer
1 month ago
Role : Service now Developer
Experience : 5+ Years
Location : Chennai, Bengaluru , Hyderabad
Job Description :
- Developing and configuring new features for the Enterprise Case Management ("ECM& quot;) system in ServiceNow.
- Provide development resources to assist product owners and provide development and configuration of the ECM (ServiceNow) Platform
Key activities :
- Develop designs of assigned user stories or components based on the business requirements and current ECM Platform designs.
- For assigned user stories, configure modules in the ECM Platform or build code as needed.
- Conduct technical quality reviews and unit testing of the developed user stories.
- Identify and address defects and performance problems resulting from the unit testing activities.
- Demonstrate the developed user stories or functionality as requested
- Assist in user acceptance testing ("UAT") as requested.
- Support resolutions for defects identified in platform configurations of ServiceNow Core, modules or integrations
- Support mitigation activities for identified critical ("PO") to low priority ("P4") UAT defects and P0 and P1 platform production defects.
- Act as level 3 support to resolve PO and P1 defects that are identified as configured issues.
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