ServiceNow Developer

3 months ago


Chennai, India Selsoftinc Full time

Role : Service now Developer

Experience : 5+ Years

Location : Chennai, Bengaluru , Hyderabad

Job Description :

- Developing and configuring new features for the Enterprise Case Management ("ECM& quot;) system in ServiceNow.

- Provide development resources to assist product owners and provide development and configuration of the ECM (ServiceNow) Platform


Key activities :

- Develop designs of assigned user stories or components based on the business requirements and current ECM Platform designs.

- For assigned user stories, configure modules in the ECM Platform or build code as needed.

- Conduct technical quality reviews and unit testing of the developed user stories.

- Identify and address defects and performance problems resulting from the unit testing activities.

- Demonstrate the developed user stories or functionality as requested

- Assist in user acceptance testing ("UAT") as requested.

- Support resolutions for defects identified in platform configurations of ServiceNow Core, modules or integrations


- Support mitigation activities for identified critical ("PO") to low priority ("P4") UAT defects and P0 and P1 platform production defects.


- Act as level 3 support to resolve PO and P1 defects that are identified as configured issues.

(ref:hirist.tech)
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