ServiceNow Developer

1 week ago

Chennai, Tamil Nadu, India Whitefield Careers Full time

Job Title: ServiceNow Developer

Job Summary:

We are seeking a skilled ServiceNow Developer to join our team at Whitefield Careers. As a ServiceNow Developer, you will play a crucial role in designing, developing, and implementing ServiceNow solutions to meet business needs.

Key Responsibilities:

  • Collaborate with stakeholders to gather requirements and design solutions within the ServiceNow platform
  • Develop custom applications in ServiceNow to meet specific business needs
  • Configure and customize ServiceNow modules such as Incident Management, Change Management, and Problem Management
  • Implement and maintain ServiceNow integrations with third-party systems
  • Create and maintain system and application documentation
  • Provide technical expertise in identifying, evaluating, and developing solutions that meet user requirements
  • Participate in Agile development processes and contribute to sprint planning and review sessions
  • Develop and maintain ServiceNow workflows, forms, and reports
  • Collaborate with cross-functional teams to ensure effective ServiceNow implementation and integration
  • Conduct testing, debugging, and troubleshooting of ServiceNow applications
  • Train and support end users on ServiceNow functionalities and best practices
  • Keep up-to-date with ServiceNow best practices and new features
  • Assist in the implementation of Service Portal and other user interfaces
  • Contribute to the continuous improvement of ServiceNow platform capabilities
  • Monitor and optimize ServiceNow performance

Required Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • ServiceNow Certified Application Developer (CAD) certification
  • Minimum of X years of experience in ServiceNow development and implementation
  • Strong proficiency in JavaScript, HTML, and CSS for ServiceNow customization
  • Experience in IT Service Management (ITSM) processes and best practices
  • Proficiency in configuring and managing the CMDB within ServiceNow
  • Proven experience in ServiceNow integration with external systems and applications
  • Knowledge of Agile methodologies and experience working in Agile environments
  • Proficiency in SQL and database management for ServiceNow
  • Excellent problem-solving and analytical abilities
  • Strong communication and collaboration skills
  • Ability to prioritize and manage multiple tasks effectively
  • Experience in developing and implementing Service Portal or other user interfaces is a plus
  • ServiceNow Certified Implementation Specialist (CIS) certification is a plus
  • Experience in performance tuning and optimization of ServiceNow implementations is a plus

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