Trademo - Lead - Customer Success - B2B SaaS
5 days ago
Description:About Trademo:At Trademo, we are transforming global trade and supply chains by leveraging cutting-edge AI technology to provide businesses with unparalleled visibility, compliance, and intelligence solutions.Our AI-driven platform simplifies the complexities of international trade, helping companies mitigate risks, enhance efficiency, and make data-driven decisions with confidence.Our AI-Enhanced Solutions:- Trademo Intel AI-powered trade intelligence to uncover market trends and competitive insights.- Trademo Sanctions Screener AI-driven compliance with 650+ global sanctions and PEP lists.- Trademo Global Trade Compliance Real-time regulatory and tariff data for 140+ countries, with AI workflows for HS/ECN classification, controls determination, and licensing.- Trademo Map AI-powered global supply chain mapping and screening, detecting risks like Forced Labor (UFLPA) and sanctions in deep-tier networks.- Trademo TradeScreen AI-powered trade transaction digitization, financial crime screening and compliance platform.Founded by Shalabh Singhal, who is a third-time tech entrepreneur and an alumni of IIT BHU, CFA Institute USA, and Stanford GSB SEED.Our Trademo is backed by a remarkable team of leaders and entrepreneurs like Amit Singhal (Former Head of Search at Google), Sridhar Ramaswamy (CEO, Snowflake), Neeraj Arora (MD, General Catalyst & Former CBO, Whatsapp Group).Role: Lead Customer Success.Website: www.trademo.com.Location: Gurgaon.What you will be doing?:- Serve as the primary point of contact for key enterprise accounts, fostering trust and long-term engagement.- Engagement metrics, usage data, and satisfaction to proactively address risks and identify growth opportunities.- Represent the voice of the customer internally, influencing product roadmap and service improvement.- Guide and mentor a small team of Customer Success Managers/Executives to deliver exceptional results.- Partner with Sales to identify expansion opportunities within existing accounts.Ideal Profile?:- Bachelor's in engineering or in business related field.- 8-10 years of experience in Customer Success, Account Management, or Client Services in a B2B SaaS environment.- Proven experience managing enterprise or mid-market accounts.- Strong understanding of SaaS metrics (churn, NRR, CSAT, etc.) and customer lifecycle management.- Excellent communication, problem-solving, and stakeholder management skills.- Ability to balance strategic thinking with hands-on execution.- Experience leading or mentoring a small team is a plus. (ref:iimjobs.com)
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Trademo - Manager - Sales Development
5 days ago
Gurugram, India Trademo Full timeManager - Sales Trademo is a Global Supply Chain Intelligence SaaS Company, headquartered in Palo-Alto, US. Trademo collects public and private data on global trade transactions, sanctioned parties, trade tariffs, ESG and other events using its proprietary algorithms.Trademo analyzes and performs advanced data processing on billions of data points (50Tb+)...
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Trademo - Product Manager
3 weeks ago
Gurugram, India Trademo Full timeDescription:About Trademo:- We are transforming global trade and supply chains by leveraging cutting-edge AI technology to provide businesses with unparalleled visibility, compliance, and intelligence solutions.- Our AI-driven platform simplifies the complexities of.- International trade,helping companies mitigate risks, enhance efficiency, and make...
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Trademo - Product Manager - Data Platform
3 weeks ago
Gurugram, India Trademo Full timeAbout Trademo : We are transforming global trade and supply chains by leveraging cutting-edge AI technology to provide businesses with unparalleled visibility, compliance, and intelligence solutions. Our AI-driven platform simplifies the complexities of International trade, helping companies mitigate risks, enhance efficiency, and make data-driven decisions...
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Trademo - Senior AI Engineer
5 days ago
Gurugram, India Trademo Full timeAbout Trademo :At Trademo, we are transforming global trade and supply chains by leveraging cutting-edge AI technology to provide businesses with unparalleled visibility, compliance, and intelligence solutions.Our AI-driven platform simplifies the complexities of international trade, helping companies mitigate risks, enhance efficiency, and make data-driven...
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Gurugram, India Trademo Full timeAbout Trademo :At Trademo, we are transforming global trade and supply chains by leveraging cutting-edge AI technology to provide businesses with unparalleled visibility, compliance, and intelligence solutions.Our AI-driven platform simplifies the complexities of international trade, helping companies mitigate risks, enhance efficiency, and make data-driven...
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Gurugram, India Trademo Full timeAbout Trademo :Trademo is a Global Supply Chain Intelligence SaaS Company, headquartered in Palo-Alto, US.Trademo collects public and private data on global trade transactions, sanctioned parties, trade tariffs, ESG and other events using its proprietary algorithms.Trademo analyzes and performs advanced data processing on billions of data points (50Tb+)...
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Gurugram, India Trademo Full timeDescription:About Trademo:At Trademo, we are transforming global trade and supply chains by leveraging cutting-edge AI technology to provide businesses with unparalleled visibility, compliance, and intelligence solutions.Our AI-driven platform simplifies the complexities of international trade, helping companies mitigate risks, enhance efficiency, and make...
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Sales Operations Intern
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Gurugram, Haryana, India Trademo Full time**About Trademo** At Trademo, we are transforming global trade and supply chains by leveraging cutting-edge AI technology to provide businesses with unparalleled visibility, compliance, and intelligence solutions. Our AI-driven platform simplifies the complexities of international trade, helping companies mitigate risks, enhance efficiency, and make...
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Trademo - Engineering Manager - Python
3 weeks ago
Gurugram, India Trademo.com Full timeAbout Trademo :At Trademo, we are transforming global trade and supply chains by leveraging cutting-edge AI andtechnology to provide businesses with unparalleled visibility, compliance, and risk managementsolutions. Our AI-driven platform simplifies the complexities of international trade, helping companiesmitigate risks, enhance efficiency, and make...
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B2b Saas Sales Executive
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Gurugram, Haryana, India DexKor Full time**Job Description: B2B SaaS Sales Executive** **Location**: Gurgaon **Experience Required**: Minimum 1 year in B2B SaaS or technology sales **Employment Type**: Full-time **About DexKor** DexKor is building the **AI-powered Suite for Pre & Post-Sales Success**, designed to unify sales, support, and customer success into a single powerful operating system....
