Program Manager

4 hours ago

Bengaluru, India EdgeVerve Full time

Key Responsibilities:

Program Leadership, Governance and Reporting:

  • Act as the primary point of contact for all program-related matters, facilitating communication between internal teams and the client.
  • Lead and manage the entire program lifecycle, ensuring the alignment of multiple teams, multiple projects involved in programs.
  • Oversee all program activities, associated risks ensuring they are completed on time, within budget, and meet the required quality standards.
  • Collaborate with Project Managers and team members to ensure effective execution of individual projects under the program.
  • Prepare and present status reports, including timelines, risks, and mitigation actions, for internal stakeholders and clients.
  • Organize and facilitate weekly governance meetings with program leadership and clients, ensuring that progress is tracked and reported.
  • Regularly communicate program updates, milestones, risks, and challenges to leadership and clients.


Client Management:

  • Act as the client’s primary SPOC for all program-related concerns, ensuring that their needs and expectations are understood and met.
  • Manage client expectations, timelines, and deliverables, resolving any conflicts or challenges that arise.
  • Lead client governance meetings, ensuring that clients are updated on project progress and that issues are addressed proactively.


Scope & Risk Management:

  • Define and manage the scope of the program and ensure that all projects within the program align with the scope.
  • Identify and assess program risks, developing mitigation plans and strategies.
  • Escalate issues that are not resolved within the program to senior management and leadership promptly.


Team Management & Coordination:

  • Manage and mentor Project Managers and other team members within the program.
  • Ensure that all project managers are equipped with the resources and support they need to deliver their projects successfully.
  • Provide guidance and direction in resolving project-level issues and challenges.


Required Qualifications and Skills

Strong experience in managing large-scale programs and multi-disciplinary teams.

Proven ability to manage and coordinate multiple projects and stakeholders simultaneously.

Experience with client management and leading client-facing meetings.

Strong understanding of project management methodologies (e.g., Agile, Waterfall, Hybrid).

Excellent communication, presentation, and negotiation skills.

Ability to work under pressure, prioritize tasks, and meet deadlines.

Strong problem-solving skills and risk management expertise.

B.E/B.Tech with MBA


Key Skills:

Program & Project Management

Stakeholder & Client Relationship Management

Scope & Risk Management

Leadership & Team Management

Timeline & Budget Tracking

Governance & Reporting

Problem Solving & Escalation Management

Communication & Presentation Skills

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