Program Manager

6 days ago

Bengaluru, India Brillio Full time

Key Responsibilities:

  • Program Management & Leadership:
  • Plan, organize, and oversee the testing program for multiple enterprise applications, ensuring alignment with the overall project objectives and timelines.
  • Manage a team of test leads and testers, ensuring the creation, review, and execution of functional manual test cases while driving automation for SIT.
  • Foster cross-functional collaboration with stakeholders including business analysts, developers, and project managers.
  • Test Planning & Execution:
  • Develop and implement comprehensive test strategies and plans, tailored to each application (Kinaxis, MS Dynamics, iPLM, iQMS), with a focus on functional and integration testing.
  • Oversee the design, development, and execution of test cases, ensuring alignment with business requirements and sufficient test coverage.
  • Lead automation of SIT test cases, working with the automation team to improve testing efficiency and quality.
  • Project Operations & P&L Management:
  • Manage the program's financials, overseeing P&L responsibilities, ensuring cost-effective resource utilization and budget adherence.
  • Track and report financial performance, identifying opportunities to optimize costs and improve margins without compromising quality.
  • Work closely with the finance team to provide regular updates on the program's financial health and ensure alignment with organizational financial goals.
  • Customer Stakeholder Management:
  • Act as the primary point of contact for customer stakeholders, building strong relationships to ensure customer satisfaction and alignment with their objectives.
  • Conduct regular customer reviews, providing status updates, insights on progress, and addressing any concerns promptly.
  • Proactively manage customer expectations and communicate any changes or challenges, maintaining transparency throughout the program lifecycle.
  • Change Management:
  • Identify and manage changes to project scope, timelines, and resources, coordinating with the customer and internal teams to assess impacts.
  • Implement a structured change control process to evaluate, document, and manage change requests efficiently.
  • Ensure stakeholders are informed of change impacts and have a clear understanding of revised expectations and requirements.
  • Risk Management & Quality Assurance:
  • Identify and mitigate risks related to testing and project operations, particularly in a multi-vendor environment with cross-functional dependencies.
  • Implement quality assurance processes to ensure high standards across all test cases, documentation, and outcomes.
  • Conduct regular program reviews, providing visibility into progress, risks, and issues for both internal and customer stakeholders.
  • Continuous Improvement & Reporting:
  • Define and track key performance metrics (KPIs) for program effectiveness, test coverage, and defect resolution rates.
  • Drive continuous improvement initiatives by analyzing program outcomes, gathering feedback, and optimizing processes for efficiency.
  • Create dashboards and reports to keep both internal and external stakeholders informed of program performance, financials, and progress.

Qualifications:

  • Education: Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field; Master’s degree is a plus.
  • Experience: 10-13 years of experience in software testing and quality assurance, with at least 5 years in a test program management role, including P&L management.
  • Industry Knowledge: Experience working within the semiconductor or high-tech industry is strongly preferred.
  • Application Expertise: Proficiency with enterprise applications such as Kinaxis, MS Dynamics, iPLM, iQMS, and other relevant platforms.
  • Testing & Automation Skills: Strong understanding of functional, integration, and user acceptance testing, with experience in test automation.
  • Operational Management: Demonstrated experience in P&L management, customer engagement, and change management in a multi-vendor or complex project environment.
  • Communication & Leadership: Strong communication and leadership skills with the ability to influence stakeholders and manage cross-functional teams.
  • Analytical Skills: Skilled in analyzing test metrics and financial performance to provide actionable insights and drive continuous improvement.

Preferred Skills:

  • Certification in Project Management (e.g., PMP) or Software Testing (e.g., ISTQB).
  • Familiarity with test management tools and project management platforms.
  • Prior experience managing test programs with financial accountability and direct customer engagement.

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