Applications Support Engineer
6 days ago
Job Description :
In this role you are expected to provide L2 Functional Support to Firmwide Applications.
You will be a Subject Matter Expert (SME) of the application supported and provide guidance for ways to continually improve the supported
You'll be involved in performing route cause analysis (RCA) and documenting your findings for problem management.
Additionally, you will design steps for recovery.
When there are performance issues, you will identify bottlenecks and take steps to resolve them, and you'll identify areas for improvement as well as areas for automation. You'll also monitor and manage the support request queue.
Skills Required :
- 3-5 years of proven experience in Java Application Support
- Strong knowledge of Java programming language and Java frameworks
- Experience with application servers like Apache Tomcat, JBoss, or WebSphere
- Proficiency in troubleshooting Java applications, analyzing thread dumps, and memory dumps.
- Familiarity with database technologies (SQL, MySQL, Oracle, etc.). Not an expert but Familiarity is required
- Experience with version control systems such as Git.
- Experience with cloud platforms like AWS (Not an Expert, but Working Knowledge), Azure, or Google Cloud Platform.
- Desired experience of working with APIs hosted on AWS API Gateway Service (Good to have)
- Knowledge of containerization and orchestration technologies (Docker, Kubernetes)
- Familiarity with continuous integration and continuous deployment (CI/CD) pipelines.
- Scripting skills in languages like Bash, Python, or Perl
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