Aeka - Product Support
10 hours ago
The CareStack Implementation Team has the responsibility of onboarding new Prospects into the CareStack System. This involves handling data from the customer’s legacy systems, which can be stored in various types of datastores. The team is tasked with extracting, transforming, and loading this data into CareStack datastores using automation systems.Roles and Responsibilities • Very good technical understanding of Database(s) to query and analyze data. • Very good understanding of DDL (Data Definition Language) • Should be well versed in customer communication. • Defining and communicating a clear product implementation strategy aligned with business goals. • Collaborating with cross-functional teams and stakeholders to plan and execute your business goals. This includes product team, implementation team, support team and customer’s technical and non-technical team members. • Continuously learn the evolving product features and get ready to present to customers. • Ability to support customers by listening, understand their problem and carve out solutions. • Identify product gaps when you get a chance to compare other competing products and inform the Product team to evaluate and add to their backlog. • Be ready to learn and build a very good understanding of Imaging devices out there in the market. Their configurations, technical knowhow to solve issues related to devices. • Build a very good understanding of the billing cycle for the services provided. • Collaborating with developers to ensure the right technical knowledge that will help you in day- day work. • Build custom solutions for Data conversions as and when required • Build support metrics and add meaningful findings to refine/rebuild our processes and systems involved • Be thoughtful of automation as much as possible and submit ideas to Product teams to smoothen the Implementation overheads. • Collaborating with quality assurance teams to understand different flows of the product. • Solid grasp of CareStack's data stores which are associated with Imaging modules. • Proficient comprehension of rival Imaging systems data stores for informed decision-making. • Analytical skills to comprehend the implementation process and convert manual tasks into automation solutions. • Good analytical skills to analyze Data Conversion issues and be ready to build custom technical solutions (as and when required) • Build a cohesive work environment with your peers, mentors and higher ups to work and learn together and achieve your professional goals
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Product Support Specialist
1 week ago
New Delhi, India Launchio Consulting Full timeJob Description – Product Support SpecialistPosition: Product Support SpecialistLocation: Hyderabad, IndiaSalary: ₹5,00,000 – ₹7,00,000 per annum (based on experience)Joining Requirement: Immediate Joiners OnlyAbout the RoleWe are looking for a skilled and motivated Product Support Specialist to join our team in Hyderabad. The ideal candidate will...
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Production Support Engineers
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New Delhi, India Everise Full timeEverAI Labs, a group company of Everise Inc., is an upcoming startup in the customer service industry, dedicated to enhancing operational efficiency and workforce development through innovative automation solutions. We are developing a comprehensive set of platforms that focuses on using the latest technology to enable our clients deliver better and faster...
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Production Support Engineer
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New Delhi, India IntraEdge Full timeJob Title: TST support engineer – Engineer II Location:Bangalore Job Type:Full-Time Experience :4+ Years As a TST Support Engineer, you’ll ensure high availability, stability, and reliability of production systems. You’ll own incident management, automation, and continuous improvement of infrastructure and deployment processes. Looking for SRE...
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Production Support Engineer
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New Delhi, India Enterprise Minds, Inc Full timeWe’re Hiring: Tier 1 Production Support EngineerLocation: HyderabadExperience: 1–3 YearsShift: Rotational (24×7 coverage, including night shifts)We’re looking for proactive Tier 1 Production Support Engineers to join our operations team. In this role, you’ll be the first line of defense ensuring the stability and smooth functioning of critical jobs,...
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Production Support Engineer
2 days ago
New Delhi, India Enterprise Minds, Inc Full timeWe’re Hiring: Tier 1 Production Support Engineer Location:Hyderabad Experience:1–3 Years Shift:Rotational (24×7 coverage, including night shifts) We’re looking for proactiveTier 1 Production Support Engineersto join our operations team. In this role, you’ll be thefirst line of defenseensuring the stability and smooth functioning of critical jobs,...
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Cybersecurity Product Support
2 days ago
New Delhi, India CloudSEK Full timeWHO ARE WE?We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy!CloudSEK, one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology...
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Product Support Engineer
4 days ago
New Delhi, India Signzy Full timeJob Title: Product Support Engineer ( L1)About SignzySignzy is an AI-powered RPA platform designed for financial services. Our platform can automate even the most complex workflows and decision-making processes into real-time APIs. Powered by Nebula, our no-code AI model builder, and a Fintech API Marketplace with over 200+ APIs, Signzy serves 90+ financial...
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Cybersecurity Product Support
4 days ago
New Delhi, India CloudSEK Full timeWHO ARE WE?We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy! one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology that...
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Product Support Engineer
2 days ago
New Delhi, India Deloitte Full timeYour potential, unleashed.India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond.At Deloitte, your whole self to work, every day. Combine that with our...
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Product Support Engineer
4 days ago
New Delhi, India Deloitte Full timeYour potential, unleashed.India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond.At Deloitte, your whole self to work, every day. Combine that with our...
