Product Support Specialist

3 weeks ago

New Delhi, India Launchio Consulting Full time

Job Description – Product Support SpecialistPosition: Product Support SpecialistLocation: Hyderabad, IndiaSalary: ₹5,00,000 – ₹7,00,000 per annum (based on experience)Joining Requirement: Immediate Joiners OnlyAbout the RoleWe are looking for a skilled and motivated Product Support Specialist to join our team in Hyderabad. The ideal candidate will have strong expertise in Windows products and a passion for delivering excellent technical support to end users.Key Responsibilities- Provide technical support for Windows-based products and solutions. - Troubleshoot, diagnose, and resolve product-related issues in a timely manner. - Collaborate with cross-functional teams to escalate and resolve complex issues. - Maintain accurate documentation of reported issues and resolutions. - Ensure high levels of customer satisfaction through professional communication and problem-solving.Requirements- Proven experience working with Windows products. - Strong problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Ability to work independently and in a team-oriented environment. - Immediate availability to join.What We Offer- Competitive salary package (₹5 LPA – ₹7 LPA depending on experience). - Opportunity to work in a collaborative and dynamic environment. - Career growth and learning opportunities.

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