Front Office Associate

2 months ago


Kolkata, India The Rajbari Bawali Official Full time

Are you passionate about hospitality and looking for a role where you can be the face of a renowned heritage property? The Rajbari Bawali is searching for a Front Office Associate who brings warmth, professionalism, and impeccable service to every guest interaction.


What You’ll Do:


•Welcome and greet guests with a royal touch, ensuring a seamless check-in and check-out experience.

•Manage reservations, guest inquiries, and coordinate with the reservations team to offer personalized experiences.

•Provide property tours to guests, showcasing the rich history and charm of The Rajbari Bawali.

•Anticipate guest needs and handle requests with efficiency and elegance.

•Collaborate closely with the housekeeping, F&B, and security teams to ensure smooth operations.

•Maintain detailed guest records and feedback to continuously elevate the guest experience.


Who You Are:


•You have a minimum of 2 years of experience in the hospitality industry, with a focus on front office roles.

•You’re a people person with excellent communication skills, both in person and over the phone.

•You have an eye for detail and a passion for creating memorable guest experiences.

•You’re organized, reliable, and able to think on your feet in a dynamic environment.

•Knowledge of front desk software and hospitality management systems is a plus.


Why Work With Us?

  • At The Rajbari Bawali, you’ll work in a luxurious yet charming environment where history meets modern hospitality. You’ll be a part of a passionate team, committed to making every guest feel like royalty. With us, you’ll have the opportunity to grow your career while working in a unique heritage setting that offers unforgettable experiences to guests from around the world.

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