Support Engineer
2 days ago
Required Qualifications: OBJECTIVES of ROLE: Responsible for monitoring and supporting the product at customer environment in 24*7 basis working in shifts. Managing the tickets from customer adhering to SLA. RESPONSIBILITIES/TASKS: Monitoring the alarms/alerts generated from various customers. Monitoring the logs of jobs and job status. Preliminary investigation of alerts based on a standard defined procedure. Acknowledgement of tickets to customers on support management tool. Working in 9 hour shifts (including night shift) to support customers in different regions. Shift may change on periodic basis. Working with Pelatro L2 and L3 support teams with necessary logs and preliminary analysis. Engagement with customer operations support team. 8. Development/Modification of shell scripts to enhance the product monitoring abilities. SKILLS Good knowledge on Unix and Shell scripting 1- 10 Years experience with Telecom BSS/OSS solution on operations support. Understanding of RDBMS concepts. Understanding of SDLC and Agile development models Well established communication and inter-personal skills associated with person-management abilities. Thorough understanding, appreciation and analysis of the issues underlying systems development. Experience of the technical aspects of the relevant technologies, software and hardware, to be employed. Potential to upskill to L2/L3 teams with more advanced product/domain/Unix knowledge. Are you exited? what are you waiting for? send your resume to deeksha.bharadwaj@pelatro.com
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Support Engineer
2 days ago
Bangalore Division, India Insight Global Full timeOverview Insight Global’s client is hiring CIAM Operations Engineers to support high-volume authentication systems for external users of Jeppesen aviation products. This role focuses on troubleshooting and maintaining customer-facing identity systems. Key Responsibilities Provide technical support for external users facing authentication issues. Triage and...
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Product Support Engineer
2 days ago
Bangalore Division, India Signzy Full timeJob Title: Product Support Engineer( L2 ) About Signzy Signzy is an AI-powered RPA platform designed for financial services. Our platform can automate even the most complex workflows and decision-making processes into real-time APIs. Powered by Nebula, our no-code AI model builder, and a Fintech API Marketplace with over 200+ APIs, Signzy serves 90+...
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Data Support Specialist
2 days ago
Bangalore Division, India Utthunga Full timeJob Description Skills & Experience Bachelor’s or Master’s degree in Computer Science, Engineering, or related fields. 3+ years in a data-intensive, customer-facing role with experience in technical support in a SaaS or Data platform environment, ideally in a Tier 2/3 or engineering-focused support function. Expert Python and SQL skills, with a proven...
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Senior Technical Support Engineer
2 weeks ago
Bangalore Division, India Palo Alto Networks Full timeOur Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking...
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CFTS L2
2 weeks ago
Bangalore Division, India Juniper Networks Full timeJob Description: Position: Technical Support Engineer 2 Business Unit: Juniper TAC -Customer Focused Technical Support Summary: This position is for the Juniper TAC CFTS (Customer Focused Technical Support) Level 2 Technical support engineer to support Juniper Routing, Switching, and Security products. This is an Individual Contributor Role Troubleshoot...
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Research And Development Engineer
6 days ago
bangalore, India Tek Support Full timeR&D Engineer (Female) Industry: (Medical Device / Pharma Equipment)📍 Location: Remote💼 Experience Level: 10–20 yearsAbout the Role:We are seeking a Research and Development Engineer who can Train People with a solid background in medical device or Pharma ,who can design, development, and process improvement. The role focuses on supporting new product...
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Research And Development Engineer
4 days ago
Bangalore, India Tek Support Full timeR&D Engineer (Female) Industry: (Medical Device / Pharma Equipment) Location: Remote Experience Level: 10–20 years About the Role: We are seeking a Research and Development Engineer who can Train People with a solid background in medical device or Pharma ,who can design, development, and process improvement . The role focuses on supporting new product...
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Research And Development Engineer
5 days ago
bangalore, India Tek Support Full timeR&D Engineer (Female) Industry: (Medical Device / Pharma Equipment) Location: Remote Experience Level: 10–20 years About the Role: We are seeking a Research and Development Engineer who can Train People with a solid background in medical device or Pharma ,who can design, development, and process improvement . The role focuses on supporting new product...
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Senior Technical Support Engineer-SASE
2 weeks ago
Bangalore Division, India Palo Alto Networks Full timeOur Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking...
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Technical Trainer
2 weeks ago
Bangalore, India Tek Support Full timeJob Title: Technical Trainer - Mechanical / Design / Industrial Engineering Location: Remote Job Type: Part-Time Job Summary: We are seeking an experienced and passionate Technical Trainer specializing in Mechanical, Design, and Industrial Engineering domains to develop, deliver, and evaluate training programs for engineers, technicians, and production...
