Customer Support Executive

1 week ago

Thiruvananthapuram, India CONNECTING 2 WORK Full time

Job Description

Roles and Responsibilities

Maintain high standards of customer services at the Front Desk so that customers expectations are consistently exceeded. Any matter which may affect the interests of organization should be brought to the attention of the Management. Collect and communicate customer feedback obtained from walk in customers in a timely and efficient manner Maintaining good relationship with customers Record all customer complaints / issues received and resolved by the front desk Maintain and update the database with information on the nature of queries and status of resolution Coordinate and follow-up with other internal departments Provide quality service to the customer by responding to their requests promptly, efficiently and courteously. Responsible for daily administration Prepare MIS and reports on daily basis

  • CUSTOMER SUPPORT EXECUTIVE

    3 days ago

    Thiruvananthapuram, India CONNECTING 2 WORK Full time

    Job Description We are looking for custumer support executive with minimum 1 year experience. Responsibilities/Duties include;  Handling customer queries on AlertBox’s product range across SMS, Email, Voice and WhatsApp across multiple channels  Gateways and infrastructure monitoring to ensure uptime and platform consistency.  Provide product...

  • CUSTOMER SUPPORT EXECUTIVE

    1 week ago

    Thiruvananthapuram, India CONNECTING 2 WORK Full time

    Job Description We are looking for custumer support executive with minimum 1 year experience. Responsibilities/Duties include;  Handling customer queries on AlertBox’s product range across SMS, Email, Voice and WhatsApp across multiple channels  Gateways and infrastructure monitoring to ensure uptime and platform consistency.  Provide...

  • Customer Support Executive

    2 weeks ago

    Thiruvananthapuram, Kerala, India Triedge Solution Full time

    Position: - Customer Support Executive Location **:Thiruvananthapuram** Job Role: - To priorities workloads and lead daily and weekly duties. - Must be committed to quality, persistent, and result oriented. - Dealing with customers and clients in a courteous, professional and diplomatic manner. - Excellent rapport building skills. **Salary**: Up to...

  • Customer Support Executive

    3 weeks ago

    Thiruvananthapuram, India Freshair Enterprises Full time

    Responsibilities: * Manage customer queries via phone, email & chat * Collaborate with teams for issue resolution * Maintain high NPS scores through effective communication * Provide exceptional support to customers at all times

  • Customer Support Executive

    2 weeks ago

    Thiruvananthapuram, Kerala, India Freshair Enterprises Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Responsibilities:* Manage customer queries via phone, email & chat* Collaborate with teams for issue resolution* Maintain high NPS scores through effective communication* Provide exceptional support to customers at all times

  • Customer Support Executive

    3 weeks ago

    Thiruvananthapuram, India Labglo technologies Full time

    Proven experience in customer support focused on eCommerce platforms and transactions Strong understanding of eCommerce transaction tickets and query resolution processes Excellent verbal and written communication skills, with emphasis on customer engagement in IT/eCommerce settings Proficient in CRM tools, ticketing systems, and basic reporting software...

  • Customer Support Executive

    2 weeks ago

    Thiruvananthapuram, Kerala, India Labglo technologies Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Proven experience in customer support focused on eCommerce platforms and transactionsStrong understanding of eCommerce transaction tickets and query resolution processesExcellent verbal and written communication skills, with emphasis on customer engagement in IT/eCommerce settingsProficient in CRM tools, ticketing systems, and basic reporting...

  • Customer Support Executive

    7 hours ago

    Thiruvananthapuram, India Butterfly consulting and training Full time

    Customer Service Representative Qualifications / Skills: - Customer service - Product & Market knowledge - Documentation skills - Phone skills, including conflict resolution - Multi-tasking **Requirements**: ※ Excellent communication skills in English is a strict requirement ※ Excellent English vocabulary is a strict requirement ※ The ability to...

  • Customer Service Executive

    2 weeks ago

    Thiruvananthapuram, India Pheonix eduworld Full time

    Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. We are looking for a qualified Customer...

  • Customer Support Representative

    3 weeks ago

    Thiruvananthapuram, India Infoblox Full time

    It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc . magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple,...