Senior Service Delivery Manager

6 days ago

Bengaluru, Karnataka, India Ascendion Full time

Were Hiring : Service Delivery Manager (Java Delivery)

Location : Bangalore (Hybrid)

Experience : 14+ Years

Notice Period : Immediate to 15 Days

About the Role :


We are seeking an experienced Service Delivery Manager to lead enterprise-scale Java-based projects and drive high-performance delivery. The ideal candidate will have a strong technical background in Java technologies, a deep understanding of Agile delivery practices, and a proven track record of managing distributed teams while ensuring top-quality service delivery and client satisfaction.

Key Responsibilities :


- Lead end-to-end delivery of Java projects, including both development and support phases

- Manage cross-functional Agile teams comprising Java Developers, QA Engineers, and DevOps professionals

- Ensure on-time, secure, and high-quality delivery of solutions adhering to SLAs

- Drive continuous process improvements and optimize delivery practices

- Engage directly with clients and stakeholders to manage expectations, resolve escalations, and report on delivery KPIs

- Collaborate closely with technical teams to ensure proper solution architecture and infrastructure implementation

Required Skills & Experience :

- 14+ years of overall IT experience, with at least 5 years in delivery or program management roles

Strong expertise in :

- Java / J2EE

- Spring Boot

- REST APIs & Microservices Architecture

- Agile / Scrum Delivery Framework

- Service Delivery Management & Team Leadership

- Client & Stakeholder Management

- Experience working with Cloud platforms : AWS, Azure, or GCP

- Hands-on experience with DevOps tools : Jenkins, Docker, Kubernetes

- Excellent understanding of SLAs and performance metrics

Bonus / Preferred Qualifications :

- Certifications such as PMP, CSM, or SAFe

- Knowledge or hands-on experience in AI technologies

- Industry experience in BFSI, Healthcare, Retail, or Telecom sectors

Why Join Us?

If you thrive in a fast-paced environment, have a passion for delivering high-impact Java solutions, and enjoy leading high-performing teams, this is the perfect opportunity to advance your career and make an impact. (ref:hirist.tech)

  • Senior Service Delivery Manager

    2 weeks ago

    Bengaluru, Karnataka, India Excis Compliance Full time US$ 90,000 - US$ 1,20,000 per year

    WE'RE HIRING AS A SENIOR SERVICE DELIVERY MANAGER AT INDIAExcis is a global IT support leader globally, driven by innovation and collaboration.Start your journey with Excis and grow with usWe are looking to recruit a fulltime Service Delivery Manager to join our AMS/LATAM team to look after our large global clients.Working hours to support US• 8:00 AM –...

  • Senior Service Delivery Manager

    2 weeks ago

    Bengaluru, Karnataka, India Excis Compliance ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    WE'RE HIRING AS A SENIOR SERVICE DELIVERY MANAGER AT INDIA Excis is a global IT support leader globally, driven by innovation and collaboration. Start your journey with Excis and grow with us We are looking to recruit a fulltime Service Delivery Manager to join our AMS/LATAM team to look after our large global clients. Working hours to support...

  • Senior Human Resources Service Delivery Manager

    2 weeks ago

    Bengaluru, Karnataka, India beBeeHRServicemanagement Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Job Title:Senior Human Resources Service Delivery ManagerAbout the Role:We are seeking a highly skilled Senior Human Resources Service Delivery Manager to oversee end-to-end HR service delivery processes. The ideal candidate will have a strong background in HR operations, process optimization, and employee services.The successful candidate will be...

  • Senior Service Delivery Expert

    2 weeks ago

    Bengaluru, Karnataka, India beBeeServiceManager Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job Overview:The Senior Service Manager role is pivotal in delivering exceptional service and achieving contractual obligations globally.Key Responsibilities:Service delivery and contractual obligation managementOptimizing service desk efficiency and effectivenessGlobal account headcount control and commercial managementPromoting projects to enhance service...

  • Service Delivery Manager

    2 weeks ago

    Bengaluru, Karnataka, India Bread Financial Full time

    Every career journey is personal. That's why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here.Job SummaryThe Service Delivery Manager will lead, provide direction for End User Services team, coordinate with counterparts and stakeholders, and strategically align with End User...

  • Service Delivery Manager

    4 weeks ago

    Bengaluru, Karnataka, India ISG (Information Services Group) Full time

    Position/ Job Title: Service Delivery Manager Location: Bengaluru, Karnataka Job Description for the Position: The Service Delivery Manager (SDM) is responsible for the effective management and organization of operational aspects of IT Services. The job holder is responsible for coordinating the various projects as initiated by the customer and will be...

  • Service Delivery Manager

    2 weeks ago

    Bengaluru, Karnataka, India ISG (Information Services Group) Full time US$ 1,50,000 - US$ 2,00,000 per year

    DescriptionPosition/ Job Title:**Service Delivery ManagerLocation: Bengaluru, KarnatakaJob Description for the Position:**The Service Delivery Manager (SDM) is responsible for the effective management and organization of operational aspects of IT Services. The job holder is responsible for coordinating the various projects as initiated by the customer and...

  • Service Delivery Manager

    3 weeks ago

    Bengaluru, Karnataka, India ISG (Information Services Group) Full time

    Position/ Job Title: Service Delivery ManagerLocation: Bengaluru, KarnatakaJob Description for the Position:The Service Delivery Manager (SDM) is responsible for the effective management and organization of operational aspects of IT Services. The job holder is responsible for coordinating the various projects as initiated by the customer and will be single...

  • Manager - Service Delivery

    1 week ago

    Bengaluru, Karnataka, India Bread Financial Full time

    Job Summary:The Service Delivery Manager will lead, provide direction for End User Services team, coordinate with counterparts and stakeholders, and strategically align with End User Services leaders.This role will demonstrate superior professionalism, calm demeanor, and strong people management skills.Essential Job Functions:- Oversee governance by tracking...

  • Senior Service Delivery Expert

    2 weeks ago

    Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 1,27,20,000 - ₹ 2,01,60,000

    Service Delivery Managers play a pivotal role in leading and managing End User Services teams. Delivering exceptional customer service, building strong relationships with stakeholders, and driving business growth are key objectives.Key ResponsibilitiesOversee governance by tracking and analyzing daily service delivery SLAs, reporting findings, and escalating...