Operations Associate

3 weeks ago


Agra, India Mercor Full time

About Mercor :

Mercor is a talent marketplace powered by AI models to predict human ability. Our AI interviewer has a 30-minute verbal conversation with candidates to holistically assess their background. Using resumes, AI interviews, and online profiles like Github, we believe it’s possible to match talent with the opportunities they're best suited for.

Visit mercor.com to see how we’re a better way to hire as one of the fastest growing startups in Silicon Valley.


About the Role :

We’re seeking Associate Consultants to propel Mercor’s growth by managing complex projects within the life cycle of our engagement with customers, many of whom use our platform to find domain experts to build datasets to train and evaluate AI models.


Key Responsibilities :

  • Lead the design and management of recruitment pipelines to source domain experts for various AI model training projects commissioned by foundational AI companies.
  • Oversee end-to-end assessment strategies to ensure the selection of high-quality talent that meets specific client requirements, using Mercor’s platform or other external sources.
  • Coordinate with internal teams and the wider Operations team to execute high-impact action items requiring data pipeline design and analysis to ensure timely delivery of top-notch deliverables.
  • Collaborating with Engagement Managers to oversee the complete lifecycle of projects, establishing project infrastructure, monitoring KPIs, and delivering results on time.
  • Aid in managing client relationships, translating their requirements into actionable plans and driving the execution of core tasks.
  • Onboard and interface directly with domain experts on bespoke tasks essential to the project's success, ensuring alignment with client expectations and project goals.
  • Continuously analyze and enhance our processes, implementing automation and efficiency improvements to streamline operations and boost productivity.


Qualifications :

  • B.Tech. or B.E. (Computer Science, software engineering, Information Systems, Analytics or related fields)
  • M.B.A. or Master’s degree (in Business Analytics, IT Project Management or similar business discipline)
  • Work experience of around 1-4 years (Relevant experience as Consultant, Business Analyst, Project Manager will be preferred)
  • Experience with data analysis and project management tools


Core Skills :

  • Passion for Technology
  • Strong written and verbal communication in English
  • Strong critical thinking, problem solving, and logical reasoning skills
  • Ability to adapt to a fast paced environment
  • Self-starters and naturally motivated


Hiring Process :

  • Initial screen with an AI interview
  • Case study Interview
  • Trial period with the Operations Team


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